WARRANTY
THE FRAME HAS WHAT KIND OF WARRANTY?
LIMITED LIFETIME WARRANTY
WHEN IT SAYS "ONLY" ON THE PRICE SHEET FOR THE FINISH ON LEGS, CAN YOU CHANGE THE FINISH?
NO.
ONLY MEANS ONLY THIS FINISH.
WHAT IS HICKORY CRAFTS MARK UP?
2.3 (INCLUDES TARIFF)
DOES THE POWER MECHANISM HAVE TO BE ATTACHED TO AN ARM?
YES. THE POWER MECHANISMS HAVE TO BE ATTACHED TO AN ARM.
CAN WE GET LEATHER OPTIONS FROM THEM?
YES.
WHAT DOES LIMITED LIFETIME MEAN (WHAT IS INDUSTRY LIFETIME?)
AVERAGE OF 7 YEARS IS A "LIFETIME"
TRUE OR FALSE: ON THE QUICK SHIP PROGRAM, YOU CAN CHANGE THE FABRICS.
FALSE.
IT IS ORDERED AS SHOWN.
TO ADD POWER, HOW MUCH IS IT?
$170 PER MECHANISM.
WHAT DOES "BD" MEAN?
BLEND DOWN SEAT.
HOW ARE FABRICS GRADED?
1-3
4-6
7-9
10-12
13-15
16-18
19-21
22-24
25-27
28-30
31-33
34-36
37-45
**DAILY DOUBLE**
FABRICS AND LEATHER - WHAT ARE TWO WAYS THE WARRANTY WILL BE VOIDED?
2. IF EVIDENCE OF ANY ANIMAL DAMAGE IS FOUND
WHAT CAN SCOTCH GUARD DO TO FABRIC? (WHY SHOULDN'T YOU USE IT).
CAN CAUSE DETERIORATION OF THE FABRIC BACKING, SEAM SLIPPAGE, DISCOLORATION, AND CAN DAMAGE FILLING MATERIALS.
HOW MUCH IS IT COST TO CONTRAST ALL BODY WELT?
$25 UPCHARGE (WHOLESALE).
IF YOU ADD POWER, WILL YOU BE ABLE TO LAY ALL THE WAY DOWN LIKE IN OMNIA?
NO.
IT TAKES YOU ABOUT 30 DEGREES DOWN WHEN RECLINED.
COULD BE CONSIDERED A WALLAWAY.
RANDO: WHAT IS OUR SALES REPS NAME?
GARY ALLEN BAKER.
WHAT IS THE WARRANTY ON THE SEAT CUSHIONS?
10 YEARS.
WHERE FROM/WHAT IS THE PROCESS FOR HICKORYCRAFT'S LEATHER?
THE HIDES ARE FROM BRAZIL.
THEY ARE TANNED IN ITALY.
SEWN IN AMERICA.
HOW MUCH ARE ARM COVERS PER PAIR?
$35 UPCHARGE (WHOLESALE).
WHERE ARE THEY MADE?
NORTH CAROLINA.
TRUE OR FALSE: FABRICS ARE BEING DISCONTINUED ALL THE TIME!
TRUE! (THATS WHY ITS IMPORTANT TO CHECK FABRICS BEFORE ORDERING!)
WHAT ARE THE POWER MOTION WARRANTIES?
MOTOR: 3 YEARS.
MECHANISM: 3 YEARS.
ELECTRICAL COMPONENTS: 1 YEAR.
WHAT SHOULD YOU ALWAYS DO BEFORE ORDERING SOMETHING?
CHECK THE WEBSITE FOR FABRIC AVAILABILITY.
CONTRAST ALL PILLOW WELT: HOW MUCH UPCHARGE?
$10. (WHOLESALE).
WHAT SHOULD YOU DO IF PEOPLE WANT TO ORDER OFF QUICKSHIP?
CHECK WEBSITE TO CHECK IF THE PIECES ARE IN STOCK.
WHAT ARE FIVE BENEFITS/FEATURES OF FAMILY PERFORMANCE FABRICS?
-STAIN RESISTANT
-LIQUID RESISTANT
-EASY TO CLEAN
-SOFT AND COMFORTABLE
-AFFORDABLE
-DURABILITY