Front Desk
Express Start
Denton Area
IHG
Miscellaneous
100
What are you required to do at the end of each shift for communication?
Send End of Shift Report
100
What is closing time of the Breakfast Bar on a Monday?
9:30AM
100
What are the names of the two universities in town?
University of North TX (UNT) Texas Woman's Univ. (TWU)
100
What does IHG stand for?
Intercontinental Hotels Group
100
What is the HIE Denton Hotel Code?
DTOWU
200
Opera
What is the operating system we use called?
200
10:30AM
What is the closing time of breakfast on a Sunday?
200
Airport Rd
What is the name of the street the airport is located on?
200
Great Hotels Guest Love
What is the 2011 IHG Vision
200
Fitness Center Business Center Suite Shop
What are the only amenities at the hotel that have 24- hour access?
300
GEC- Guest Experience Champion; Elly Salazar
What is a GEC and who is the GEC for our property?
300
Pancakes/Pancake Machine
What is the new added item to the breakfast bar?
300
Denton Historic Courthouse
What is the center building in downtown denton?
300
Merlin
What is the communicate site for IHG called?
400
Acme Brick Thermadyne Halliburton UNT TWU
What are our Top 5 Accounts?
400
Express Start Breakfast Smart Roast Coffee
What is name of our breakfast bar and coffee?
400
FEMA
What is government building name in town?
400
www.ihgmerlin.com
What is the Merlin web address?
500
Smart Roast Coffee Cinnamon Rolls
What are our HIE Express Start Breakfast Bar Hallmarks?
500
North Texas State Fair & Rodeo Held at the Denton County Fairgrounds Less than 2 miles (5 minutes) away
What is the name of the fair in town, where is it held, and how far is it from the hotel?
500
STAY REAL; STAY YOU
What is the Service Culture for HIE?
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