Los Angeles
Systems
Travel
Verizon
Our People
100

This trendy neighborhood is home to the Grove shopping complex and is known for its central location in the city’s entertainment industry.

What is Fairfax?

100

Saying phrases like, “real quick;” matching the customer’s tone and rate of speech; physically moving fast in the field; KISS and being prepared so it doesn’t take longer than it needs to.  

Sense of Urgency

100

This tropical island, a popular destination for its stunning beaches and vibrant nightlife, is part of the U.S. and located in the Caribbean.

Puerto Rico

100

The 2 main types of devices we sell for one talk. Looking for the product code

T67LTE, W78B

100

Who played football at UCLA?

Mike Ezeike

200

This historic theater, known for its iconic red marquee, hosts major movie premieres and is located on Hollywood Boulevard.

What is the TCL Chinese Theatre?

200

When we figure out the customer's pain the most effective way to press the pain is all in tonality and facial expressions so they are feeling the issue

Establish a Need

200

This Southeast Asian country, home to the bustling capital of Bangkok, offers beautiful beaches, temples, and flavorful cuisine.

What is Thailand?

200

How many days does the Porting process take? (One Talk) 

14 days (10 business days) 

200

Who is from Japan?

Kouske

300

This iconic outdoor amphitheater is known for its performances under the stars and sits just below the Hollywood sign.

What is the Hollywood Bowl?

300

FAB 5: What are the 5 pieces of information we should get from the gatekeeper if the DM isn’t available?

DM Name, GK name, DM Availability, Current Provider, Current Provider Pain 

300

This North American city, once known as the "Gateway to the West," is famous for its Gateway Arch and rich history during the Lewis and Clark expedition.

What is St. Louis?

300

What does our contract buy out cover and how much is the amount? 

ONLY INTERNET BILL! $1,500

300

Who's favorite sports team is the Lakers?

Michael Shi

400

This former "King of ___" made his home in the Los Angeles suburb of Encino before his passing in 2009, and his iconic music video was filmed on the city's soundstages.

Who is Michael Jackson?

400

“Proper planning prevents poor performance”

Be Prepared

400

This Japanese city, known for its cherry blossoms in spring and its famous Shinto shrine, is a top cultural destination.

What is Kyoto?

400

Who are 3 other main VOIP companies?

Ring Central , Ooma, 8x8, 

400

Aside from Luis and Dom who here has been on the Verizon program the longest. 

Geneva! 

500

The LA Marathon finishes at this stadium, which is home to the Los Angeles Rams and was also the venue for the 1984 Summer Olympics opening and closing ceremonies.

What is the Los Angeles Memorial Coliseum?

500

4 main examples of buying signs

I love Verizon, I hate Spectrum, Welcoming/Inviting telling you to sit down/ offering water, They are engaged asking a lot of questions

500

This country, with a capital in Addis Ababa, is famous for its ancient Christian heritage and landmarks such as the rock-hewn churches of Lalibela.

What is Ethiopia?

500

Retail cost for Iphone 16 Pro & Pro Max lowest storage. 

16 Pro = $1,000 ($999)

16 Pro Max= $1,200 ($1,999)

500

Which cities in Mexico are Luis & Dom's family from?

San Luis Potosi

Guadalajara

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