Name That Customer!
Polaris
You Should Know!
Construction
Customer Service
100

Which customer has an extremely steep hill to access the pool, the equipment is underneath the pool deck. You must open a door & go up the stairs to access the pool? 

Donald Meek 

100

What is the valve called that is connected to the Polaris hose that makes the Polaris reverse? 

Backup Valve or G52

100

What is the ideal salt level in a salt pool? 

3000 - 3800 PPM 

100

When can you add chlorine tablets after a new plaster? 

30 Days 

100

When addressing a customer these two words go a long way. 

yes sir, yes ma'am, thank you, you're welcome

200

This pool in 78731 has a dark bottom plaster, is extremely deep, with a reflecting pond that is NOT in use. 

Mitchell Briggs 

200

Name the two most popular Polaris models. 

Polaris 280 & Polaris 360

200

How many hours after adding shock can you swim? 

4 hours 

200

What material are most pools made of?  

Gunite 

200

What time does the office close? 

4pm

300

Name 3 customer pools within extremely close proximity of the shop. 

Ann Hollis 

Caroline Goehring 

Lauren Madden 

John McMullen 


300

What type of Polaris does not require pool pressure to operate? 

Robotic Polaris 

300

How many quarts of Magenta are needed for a 45,000 Gallon pool? 

3 Quarts of Magenta 

300

How many days do we water down a new pool shell? 

30 Days 

300

What is the office address? 

3720 Far West Blvd. 78731

400

This customers pool in 78731 uses a water hose to power the Polaris. 

Sandra Dilly 

400

What is one advantage of a pressure side Polaris Cleaner over a suction side Polaris Cleaner?  

Less strain on the pools filtration system. 

400

What is the name of the supplier that provides our bulk chemicals? 

Texas Pool Supply / Heritage Pool Supply 

400

What are the stones called around the pool? 

Coping Stones 

400

What is the Office Phone Number? 

512-343-2237

500

This customer in 78731 has two properties - each with a pool & spa. One pool has a corner statue. They struggle with maintaining their water level. 

Kip, Lewis. 

500

When broken or misaligned, this part on a pressure-side Polaris causes the cleaner to spin, move erratically, or fail to cover the entire pool. 

Thrust Jet. 

500

What chemical in the hair causes chlorine to turn blonde hair green? 

Copper 

500

What is the formal name for concrete cancer? 

Alkali Silica Reaction (ASR)

500

Which zipcode DON"T we service? 

a) 78757

b)78719

c)78723

78719

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