Budgeting
How many quarters does a fiscal year have, and how long are they?
There are 4 quarters in the fiscal year, each being 3 months long.
What job titles do individuals in Executive Management typically hold?
Board of Directors (President, VP, etc.), C-Suite, Director of HIM.
What does the Acronym S.W.O.T. stand for? And, when is it used?
B. The development of Strategic Plans
What is the difference between a Mission and a Vision Statement?
Mission Statement: Goals and beliefs held by an organization at this time.
Vision Statement: Goals and beliefs to which an organization aspires to.
Who should provide feedback about employee progress towards a goal?
The immediate supervisor OR manager.
True OR False: All organizations have to use the same Fiscal Year start and end dates.
False.
What is a budget?
A. A forecast of income, (money in), and expenses, (money out), for a period of time.
What is the difference between policies and procedures?
Policies broadly describe a task, while procedures describe step-by-step how a task should be done.
Operational Plans are developed and deployed by what type of management?
Supervisory Management
In Who Moved My Cheese, which character is most likely to be the most effective change agent?
Sniff
Budgets are dependent on the fiscal year. The fiscal year used by CMS starts and ends on what date(s)?
October 1st - September 30th.
What is Project Management?
The principles and procedures used to help control the activities associated with implementing a large undertaking / project / goal.
What is a GAP Analysis?
The comparison of an employees actual performance with their desired performance.
What type of plan usual is short term, lasting for up to a year at most, and is most often created by middle management?
Tactical Plan
List the three stages of Lewin's Three Stage Change Management Model.
Unfreezing
Transitioning
Freezing
Name the three types of budgets we've gone over in class.
Operating, Sales, & Capital
What is an objective?
A plan for how you will achieve a set goal.
If you tell someone that they need to learn to "Work smarter, not harder," you are telling that person that they need to work on what skill?
Time Management
A budget and its dissemination is an example of what type of plan?
Tactical Plan
S.M.A.R.T. is an acronym that represents key attributes all goals must hold. What does each part of this acronym stand for?
S - Specific
M - Measurable
A - Attainable
R - Relevant
T - Timely
Maria is studying for her RHIT, and plans to take the exam sometime during Quarter 3 of FY 2020-2021. What dates represent the start and end of Quarter 3 in the Fiscal Year?
April 1st - June 30th
What are rules?
Plans that depict a prohibited course of action and involve no decision-making. Limit an action.
List at least 4 Quality Management Tools
Checklists
Benchmarking
Performance Evaluations
Questionniares
What 3 questions does a Strategic Plan typically answer?
1. Where are we now?
2. Where do we want to go?
3. How do we get there?
Are the 5 Stages of Grief important to the change-making process, Yes or no?
Yes