REPORTS
CHARTS
SCP
MISC
HIOPS TEAM
100

Contains a list of all the incomplete charts and is worked by HiOps weekly.

What is the Outstanding Report?

100

Patient arrives in ED but leaves before the provider sees them and has no work done.

What is a LWBS?

100

He had a vision and started what is now known as SCP Health

Who is Dr. Kip Schumacher?

100

Chart Receiver, Chart Portal and Kofax

What are the systems used by HiOps to upload logs and charts?

100

This manager was hired in 2001.

Who is Becky Saltamachia?

200

Tracking sheet used by the HiOps and their managers to monitor goals.

What is the HiOps Goal Sheet?

200

Provider document or blank template

What is required to be submitted with every date of service charts?

200

In 2013 this event occurred and dramatically increased the volume of SCP.

What was the acquisition of ECI and HPP?

200

Looking up your neighbor’s chart in the hospital EMR.

What is a HIPAA/compliance violation?

200

This employee loves to do gardening in his free time.

Who is Dallas Whitaker?

300

Tool used to track daily HiOps production

What is JotForm?

300

A chart was found to have no provider documentation, but an EKG and three labs were in the chart. The HiOps submits this chart and form with the appropriate boxes checked off.

What is the coder review form?

300

The Chief Wellness Officer of SCP

Who is Dr. Bentley Tate?

300

Due by the 10th of month

What are inpatient response logs and charts?

300

The Sr. HiOps has been doing charity work for 11 years in Guatemala.

Who is Sandra Quintero?

400

The two types of deficiencies are identified by the HiOps team and entered into Chart Portal.

What are HiOps Queries and CAC HiOps Queries?

400

This year the coding rule changed. The following items are the only required provider documentation elements  needed. Signature, PE, chief complaint, and only one of these HPI, ROS or PFSH.

What is the year 2023?

400

The driving forces of SCP include agility, collaboration, courage, and respect.

What are SCP’s Core Values?

400

This year Houston was hit by a horrible hurricane, and this was the year we started using offshore partners.

What is the year 2017?

400

A group of employees known as Emergency Department Record Coordinators

What is the prior name for HiOps?

500

When a chart is received, but the patient is not on the log or ADT feed. This deficiency reason will appear in OnBase and on the Outstanding Report.

What is a chart with no log entry?

500

A patient is not on the log for a date of service, but there is an ADT receiver for the patient for the date of service.

What is an ADT Encounter Clarification deficiency?

500

This is the year SCP started by Dr. Kip Schumacher

What is the year 1994?

500

The last possible day each month to submit the prior month charts to help hit the 95% coded goal.  

What is the 15th of each month?

500

The maximum total volume (aka number of days) of inventory HiOps Dept in days should be outstanding each month.

What is 6 days?

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