Quick Facts
PEC Tools
Access & Contacts
Data Monitoring
Overall Best Practices
100

This 5-letter acronym: H.I.P.A.A.

What is Health Insurance Portability and Accountability Act?

100

With ____, PEC members can schedule, reschedule, or cancel phone screen appointments that populate from the PatientWing portal.

What is Acuity?

100

All site and patient communication via email must come from _______. 

What is the PatientWing study email?

100

This is what the Senior PEC Associate does at the start of every week. 

What is reviewing the scheduled phone screens from the previous week?

100

Before you step away from your display, you must ____ 

What is turning off your display?

200

The year HIPAA federal law was passed

What is 1996?

200

When entering patient information, please add the study email as a guest to the study call on this platform.

What is Calendly?

200

The Director of Tech Operations, along with the Director of Client Operations, manages access to this tool. 

What is the PatientWing Portal?

200

If a patient sends their medical records to the studies inbox, these are the next steps.

What is deleting the records from the email chain and notifying the Project Manager?

200

This occurs when logging in too often with any of the PEC tools. 

What is locking your account?

300

The three rules associated with HIPAA 

What are the Privacy Rule, Security Rule, and Breach Notification Rule?

300

The correct format for labeling scheduled appointments in Outlook Calendar

What is [Study Name] [Patient's ID] Phone Screen?

300

This is a restriction put in place by PEC members when it comes to accessing their Outlook calendars.

What is limiting calendar access to other PEC team members and the Director of Client Operations?

300

Under this rule, we must report any suspicious activity to the Director of Client Operations

What is the Breach Notification Rule?

300

This is a good practice when using a public computer

What is logging out of all your accounts?

400

Changing your password every 3 months is an example of this rule

What is the security rule?

400

3 tools where we may collect a patient's birthday

What are the PatientWing Portal, Microsoft Office (Word), and Dialpad?

400

Only those with Project Manager status can _____  and remove patient data on the PatientWing portal

What is editing a patient's status history?
400

In Outlook Calendar, patient information remains on a PEC member's calendar unless ____.

What happens when the scheduled appointment is canceled/deleted?

400

As a member of PatientWing, you must change ____ often. Occasionally, you will be prompted by the PatientWing portal to do this.

What are passwords?

500

As a ______, PatientWing must maintain HIPAA compliance.

What is a business associate?

500

This is what the PEC must use when communicating with patients.

What is the IRB-approved communication template?

500

After an individual leaves the company, the Director of Client Operations will _____.

What is revoking access to the different PEC tools?

500

The responsibility of a PEC member in regards to notifications from Acuity

What is the process of reviewing every notification from Acuity, confirming the legitimacy of scheduled patients, and ensuring that there are no instances of duplicate or erroneous data?

500

The _______ requires limiting the use, disclosure, and request for PHI to the minimum amount necessary to achieve the intended purpose.

What is the Minimum Necessary Standard?

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