Ethics & Compliance
The name of the company that completes a bi-monthly inspection of each store's Food Safety, Work-Place Safety and Restrooms.
Who is EcoLab?
Location on the WIRE where you find numerous reports and tools to help identify shrink.
What is the AP HUB?
This is a free benefit to associates, and also available to customers, that creates an omni-channel shopping experience with numerous benefits and more added all the time!
What is Walmart+?
This is the guiding policy that APIs follow to detain shoplifters.
What is AP-09?
This is the app that allows you to budget easily, save automatically, and get early access to your wages. Walmart covers the membership cost so that you can take charge of your money.
What is the Even app?
Compliance Policy OP-35 states that all Government Regulatory Contacts must be submitted via the E&C app within this time frame.
What is 24 hours?
The system that takes the information we feed it and adjusts the PI based on the inputted information.
What is ISA (In Stock Availability)?
This is the number 1 most NIL picked area of the store.
What is apparel?
This is the BEST practice for all associates to follow to combat theft.
What is AMP?
This regulatory agency is responsible for verifying that all retailer's posted prices are what the actual purchase price is charged at purchase.
What is Weights and Measures?
This is your total financial inventory and this is the total value of the your on-hands.
What is the Book vs SKU?
The length of time to respond and complete all actions regarding customers in the MyCustomer (Medallia) app.
What is 72 hours?
*DO NOT forget the Sundown Rule - we should contact all customers before end of day, but should provide resolutions within 72 hours.
This is the plan created and implemented to secure products within the store.
What is MPP (Merchandise Protection Plan)?
What is the Associate Resource Center?
The number of meal violations that are allowed per store per week.
This report generates once a month and gives you a shrink health review of the store inventory.
What is the IRR (Inventory Recap Review/Report)?
The person(s) responsible to ensure that all exceptions and nil picks are worked and followed up to daily.
Who is Everyone?
On the Front End, this is the required ratio of hosts to the number of open registers.
What is the 4:1 ratio?
This tool is available to each store to recognize associates, promote items or events, or to just connect with the associates, customers, or followers in our communities.
What is My Local Social (MLS)?
The 4 guiding principles; our guiding light, our north star, our compass rose, that guide each and every associate's actions and decisions. These are Walmart's foundational beliefs.
What are:
1. Service to the Customer
2. Respect for the Individual
3. Strive for Excellence
4. Act with Integrity?
This step in the Availability process truly impacts your store financials.
What are price changes?
This action in OPD results in a signal sent to create a PinPoint action to be completed, or after 3 of these, an OH is automatically changed.
What is a NIL PICK?
This is a tool that both AP and Store leadership teams utilize to identify theft trends in the store.
What is the Scanned Out Stolen Report?
In your store loses power (or any other business impacting event), after you contact your SM/SL, this is who you will contact next to inform them of the event and who will guide you through next steps and share resources you may need.