Chromebook Kiosk
In May of 2019, which Google Docs API back-end service announced their deprecation?
Brix
Profile / criteria groups are primarily used for what?
Finding interviews based on interview requirements.
Who will be the primary users of Dr. Wizard (when it launches)?
POps Googlers; this tool will not be accessible to NonPOps-ers
What is the team alias who supports rubric creation / updates?
grubrics-ghire@ (and/or gl-team@)
Removing feedback due to interviewer referencing candidate's vendor performance and not work product
Compliance → Edit/Delete TVC Feedback
Who is the team that reviews escalations where the users’ Chromebook Kiosk could not connect to server?
Chromebook-Help
*DAILY DOUBLE*
An interviewer is getting unnecessary feedback reminders. What should we check and who should we loop in?
Feedback required checkbox in Schedule
Status shown on gHire profile (i.e. “Feedback Not Required”)
If changes are needed, loop in the RC to update.
BONUS: What should the RC try if the feedback required checkbox is unchecked but the gHire status is still shown as requiring feedback?
A: Try reverifying and resubmitting the slate to re-trigger data flow.
Describe the step by step process of reviewing a staffer escalation ticket concerning feedback in a packet *before or at the HC stage*
(In any order, but step 1 is the most important)
1. Ensure that CESO/OR has reviewed the case and is CC'd on the ticket
2. Exact quotes of the concern feedback is provided
3. gHire link is provided
4. Name or LDAP of Googler who entered the feedback is provided
5. Route to Staffing Compliance, cc’ guvirk@, kshira@ and self and assign ticket to guvirk@
True or False: Once an interview slate has been created, the linked rubric can be changed.
FALSE. Once an interview slate is created the rubric cannot be changed. If it is incorrect, a new interview slate needs to be created.
Removing interview feedback for interviewer that has entered "interview rescheduled" into their notes. (Confirmed that interview has been cancelled in gSchedule by RC)
Admin Assistance → Correcting unnecessary feedback
What is the Go link where users can submit a ticket regarding their Chromebook related issues?
go/interviewchomebookissue?
Who has access to the Shared Doc in Google Drive once the interview ends AND for how long?
Candidate and RC lose access after 10 minutes. Interviewer and StaffingSystemsSupport@ retain indefinite edit access.
(Note: Before the interview, anyone with an @google LDAP can edit the doc, including interviewer, candidate, etc. The application recruiter is not granted access at any point.
Don’t forget that we can check out go/scheduleguide for more helpful need to knows about Schedule)
Name the two restricted profile statuses and define or provide an example of when each flag would be used.
1. DNC: intended only be used when a candidate has indicated they no longer want to be contacted by the company, and is automatically removed from a candidate's record in gHire should they ever re-apply.
2. DNE: Applies to applicants for which there have been ethical concerns in prior applications. This includes things like application fraud or concerns over interview ethical violations.
What are 2 of 3 places the rubric can be set?
gHire Job Req
Interview Assessment of the application
Interview Request Form
"I had a terrible interview, my RC scheduled me last minute and I had to run to my interview!"
Information Request → Question for Staffing
If an interviewer opens a blank Chromebook Doc (missing transcript or loading indicator present), what are 3 of 5 troubleshooting steps you can take before escalating to OnDuty?
1. Confirm both Shared Doc and Kiosk boxes are checked in Schedule request form
2. Ask interviewer if they saw '<their name> interviewing <candidate name>' in the doc header during interview OR if they logged in with their LDAP at the beginning of the interview
3. Ask RC if the interview was rescheduled / slate changed after the original interview time had passed
4. Ask interviewer for specific questions asked in their interview or keywords they recall the candidate using in their code
5. Review transcript history of all interviewers on the same slate
What is the main cause of users receiving error messages in Schedule?
RC Interview calendar not synced properly with gHire
*DAILY DOUBLE*
Name the 4 feedback types that Hiring-Help does *not* have access to delete and therefore, we have to send these to OnDuty to assist (after obtaining SC approvals of course)
IRs, Route Approvals, HM review, and Referrals
What two crucial pieces of candidate and interview data are set by the rubric?
Rating attributes in the feedback form
Level for interviewers assessing candidate
Staffer is requesting directions on how to change Hiring Manager in Noogley
Information Request → System Flow