This one-page document summarizes your work experience, skills, and education for an employer.
What are references?
This is the act of being on time for your scheduled shift.
What is punctuality?
This is a plan for how you will spend your money each month.
What is a budget?
This type of communication involves looking at the speaker and nodding to show you understand.
What is active listening?
If you see a potential safety hazard at work, like a wet floor, the first thing you should do is this
What is report it to a supervisor?
On an application, this section asks for people who are not relatives who can vouch for your character.
What are references?
If you need to miss work, you should do this as far in advance as possible.
What is call your supervisor?
This is the term for money taken out of your paycheck for taxes and Social Security.
What is a withholding or deduction?
If you disagree with a coworker, you should do this instead of yelling.
What is have a calm, respectful conversation?
Your work schedule suddenly changed without your knowledge. This is the professional way to address it.
What is ask your supervisor for clarification politely?
In an interview, when asked "What is your greatest weakness?" (you should frame your answer to show __________________________)
What is self-awareness and a plan for improvement?
Using company time or supplies for personal business is a violation of this.
What is workplace integrity or trust?
This type of high-interest loan, often targeted at people with poor credit, should be avoided.
What is a payday loan?
Your boss gives you critical feedback. A professional response shows you can do this.
What is accept constructive criticism?
A customer is becoming angry and upset. The first step to de-escalate the situation.
What is listen to their concern and apologize?
This is the legal document you must complete on your first day to work in the U.S.?
What is a Form I-9?
This term describes doing more than the bare minimum required by your job description.
What is initiative?
This three-digit number represents your creditworthiness and can affect your ability to rent an apartment.
What is a credit score?
Non-verbal cues like posture, eye contact, and tone of voice are part of this.
What is body language?
You are asked to complete a task you were never trained to do. The best course of action.
What is ask for training or clarification?
This is a legal process to restrict access to certain criminal records, potentially helping with employment.
What is expungement or record sealing?
This is the principle of taking responsibility for your actions and their consequences, both good and bad.
What is accountability?
Setting aside a small amount of money from each paycheck for unexpected expenses is building an __________.
What is an emergency fund?
The ability to understand and share the feelings of a coworker or customer is known as this.
What is empathy?
You notice a coworker stealing from the employer. The ethical response, considering your own background.
What is report it anonymously through a company hotline if available, understanding the serious consequences?