Job Applic.
Work Ethics
Financial Literacy
Soft Skills
Problem Solving
100

This one-page document summarizes your work experience, skills, and education for an employer.

What are references?

100

This is the act of being on time for your scheduled shift.

What is punctuality?

100

This is a plan for how you will spend your money each month.

What is a budget?

100

This type of communication involves looking at the speaker and nodding to show you understand.

What is active listening?

100

If you see a potential safety hazard at work, like a wet floor, the first thing you should do is this

What is report it to a supervisor?

200

On an application, this section asks for people who are not relatives who can vouch for your character.

What are references?

200

If you need to miss work, you should do this as far in advance as possible.

What is call your supervisor?

200

This is the term for money taken out of your paycheck for taxes and Social Security.

What is a withholding or deduction?

200

If you disagree with a coworker, you should do this instead of yelling.

What is have a calm, respectful conversation?

200

Your work schedule suddenly changed without your knowledge. This is the professional way to address it.

What is ask your supervisor for clarification politely?

300

In an interview, when asked "What is your greatest weakness?" (you should frame your answer to show __________________________)

What is self-awareness and a plan for improvement?

300

Using company time or supplies for personal business is a violation of this.

What is workplace integrity or trust?

300

This type of high-interest loan, often targeted at people with poor credit, should be avoided.

What is a payday loan?

300

Your boss gives you critical feedback. A professional response shows you can do this.

What is accept constructive criticism?

300

A customer is becoming angry and upset. The first step to de-escalate the situation.

What is listen to their concern and apologize?

400

This is the legal document you must complete on your first day to work in the U.S.?

What is a Form I-9?

400

This term describes doing more than the bare minimum required by your job description.

What is initiative?

400

This three-digit number represents your creditworthiness and can affect your ability to rent an apartment.

What is a credit score?

400

Non-verbal cues like posture, eye contact, and tone of voice are part of this.

What is body language?

400

You are asked to complete a task you were never trained to do. The best course of action.

What is ask for training or clarification?

500

This is a legal process to restrict access to certain criminal records, potentially helping with employment.

What is expungement or record sealing?

500

This is the principle of taking responsibility for your actions and their consequences, both good and bad.

What is accountability?

500

Setting aside a small amount of money from each paycheck for unexpected expenses is building an __________.

What is an emergency fund?

500

The ability to understand and share the feelings of a coworker or customer is known as this.

What is empathy?

500

You notice a coworker stealing from the employer. The ethical response, considering your own background.

What is report it anonymously through a company hotline if available, understanding the serious consequences?

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