Breaking a task or a job into separate motions and eliminating those which are unnecessary
What is a motion study?
100
He proposed the idea of Bureacratic Organizations
Who is Max Weber?
100
Where the Hawthorne Studies were conducted
What is the Western Electric Company?
100
This states there are no universal management theories and that the most effective management theory or idea depends on the kinds of problems that the managers are facing at a particular time
What is Contingency Management?
200
The practice of workers to deliberately restrict output
What is soldiering?
200
This husband and wife team are best known for their use of motion studies
Who are Frank and Lillian Gilbreth?
200
He is best known for his 5 functions of management and fourteen principles of management
What is Henri Fayol?
200
He is best known for his role in the Hawthorne Studies
Who is Elton Mayo?
200
This involves managing the daily production of goods and services utilizing a quantitative approach to increase productivity and improve quality
What is operations management?
300
The thorough study and testing of different work methods to identify the best, most efficient ways to complete a job
What is Scientific Management?
300
Timing how long it takes good workers to complete each part of their job
What is a time study?
300
The exercise of control on the basis of knowledge
What is bureaucracy?
300
Increased productivity by paying more attention to workers by management and the development of a cohesive work group
What is the "Hawthorne Effect"?
300
A system of consciously coordinated activities or forces of two or more persons
What is an organization (as defined by Chester Barnard)
400
Develop a science for each element of a man's work, which replaces the old rule-of-thumb method
What is the First Principle of Scientific Management?
400
This visually indicates what tasks must be completed at which times in order to complete a project
What is a Gantt Chart?
400
Tasks, responsibilities, and authority are clearly divided and defined
What is division of labor?
400
The years in which the Hawthorne Studies were conducted
What is 1924 to 1932?
400
This focuses on people, particularly the psychological and social aspects of work
What is human relations management
500
Someone who worked faster than the group
What is a rate buster
500
Frank Gilbreth began his career as this
What is an apprentice bricklayer?
500
Developing a strong sense of morale and unity among workers that encourages coordination of efforts
What is esprit de corps?
500
Mayo's book which explained the results of the Hawthorne Studies
What is The Human Problems of an Industrial Civilization?
500
Barnard's "zone of indifference"
What is automatic acceptance of managerial authority for many managerial requests or directives