Tow Package
It's the main part of the tow package
What is the receiver?
We ask this to determine what receiver is compatible with the customer bike rack.
What is the receiver size on your bike rack?
What is the Year, Make and Model of your vehicle?
This is the first question we ask about the part.
Is it New or Used?
This is the type of wiring that is compatible for U-Haul Trailers
What is 4-Flat Wiring?
The bikes are sitting on a platform
What is a Tray Retainer Bike Rack?
We do this if the customer declines after asking for the business.
What is the 3-Step Method?
The customer will get this labor rate if they purchased to part at another location.
What is the U-Haul Rate?
This type of wiring preserves the vehicles warranty
What is Quick Connect?
It secures the bike rack to the receiver
What is a Pin and Clip?
We ask this when we are on the calendar screen.
Would you like to wait with your vehicle or drop it off?
The price may change after the hitch pro inspect your ___ and ____
What is parts and vehicle?
Receivers come in these two sizes
What is 1 1/4 or 2 inch?
What is wiring?
We ask this after getting the customers city and state or zip code on a call.
Will you be using this to tow a trailer or will this be used for a bike rack?
The customer will get this rate if the part was purchased on uhaul.com
What is the third party rate?
We label products from this company as CQT
What is Draw-Tite?
If the size receiver available doesn't match up to the customer's bike rack, they will need to purchase this product onsite.
What is an adapter?
We do this on every call.
What is cross selling?
We check this box before clicking next after we ask for the customer's info.
What is Customer has Parts - Install Only?