Which device lets you listen to sound from a computer without using its built-in speakers?
Headphone
What do you call the arrow or symbol that shows where your mouse is pointing on the screen?
Cursor/pointer
Which keyboard key lets you create a space between two words?
Spacebar
What should you do after finishing your work and saving your document, if you need to close the application?
Close the application or window
What do you call receiving a file from the internet and saving it to your device?
Download
Which part of a laptop can you touch and move your finger across to control the pointer?
Touchpad
What do you call the rectangular area on the screen where an application or document appears?
Window
Which keyboard key usually moves the cursor to the next line when you are typing?
Enter
You want to open an application from its icon on the desktop. What mouse action can you usually use?
Double-click the icon on most Windows desktops.
You want to find information online by entering words into a search engine. What is this action called?
Online search (Googling)
Which device converts a paper document or picture into a digital file?
Scanner
What do you call a list of options or commands that appears when you select a menu?
Menu
You want to remove a character immediately before the cursor. Which keyboard key do you use?
Backspace
You want to print a report. Which command/menu opens the printing options in most applications?
Print, or Ctrl + P on Windows
Your printer has paper, but the paper is stuck inside and printing cannot continue. What is this problem called?
Printer jam
Your laptop battery is almost empty. Which accessory can supply power to charge it?
Charger
What is the difference between logging in and logging out?
Logging in means accessing your account. Logging out means ending your account session.
You wanted to scroll a webpage. However, you do not have a mouse or touchpad to help you. What part of the keyboard can help you?
Arrow buttons/Scroll button
You have made changes to an existing document. What should you do before closing it to avoid losing those changes?
Save the document
Your computer shows “Cannot store the file.” What does this mean?
No storage left.
You need to move a report from one computer to another without using the internet. What is it that you need?
USB Flash Drive
A computer displays the words “Error: File not found.” What is this message telling you?
The computer cannot locate the requested file.
You need to copy a sentence from one document and insert it into another. Give the two keyboard shortcuts in the correct order.
Ctrl + C, then Ctrl + V
You need to print a report. Put these actions in the correct order: collect the printed report, click Print, turn on the printer, check the document, open the document.
Turn on the printer.
Open the document.
Check the document.
Click Print.
Collect the printed report.
You cannot access your work account because you have forgotten your password. Explain one of the two appropriate steps you can take to regain access safely.
Use organization's password-reset OR contact supervisor/IT support