Hardware & Devices
This device is used to type letters, numbers, and symbols. What is it?
Keyboard
This small picture represents an application, file, or action on a computer screen. What is it?
Icon
You press the mouse button one time to open something on the screen. What is this action called?
Double-Click
The computer screen does not respond when you click. What is this problem called?
Frozen screen
This digital list tells you which rooms or tasks are assigned to you. What is it called?
Task list.
This device prints a digital document onto paper. What is it?
Printer
This is a place used to organise and store files. What is it?
Folder
You use a keyboard to enter words into a document. What is this action called?
Type
Paper is stuck inside the printer and prevents it from printing. What is this problem called?
Printer jam
In a hotel's room-status system, what does "Occupied" mean?
The room is currently occupied.
This portable computer can be carried from one place to another. What is it?
Laptop
This is the main screen that appears after you log in to a computer. What is it?
Desktop/Wallpaper
You want to keep changes made to a document before closing it. Which action should you take?
Save
You enter your password, but the system tells you it is wrong. What problem are you experiencing?
Wrong/Incorrect Password
You can see things like creation date, filename, last modified, authors, file size, and any other little things. What is it?
Details
This small device can store files and move them from one computer to another. What is it?
USB flash drive
One of these identifies your account, while the other is a secret code that protects it. Name both.
Username & passwords
You need to send a file from your computer to an online system. Should you upload or download the file?
Upload
You cannot connect to the internet. What should you do?
An appropriate first step is to check the connection.
Room 203 is marked Ready for inspection. What is it you supposed to do?
Inspect room 203
You are in an online meeting with your supervisor. Which two devices are important to use for that meeting for recording your voice and video?
Microphone & webcam
You finish working on a shared computer. Which action should you take to end your account sessions?
Log out/Sign out
Put these steps in the correct order: save the document, turn on the computer, type the information, open the application, close the document after saving.
Turn on the computer.
Open the application.
Type the information.
Save the document.
Close the document after saving.
You discover a broken computer cable, but you are not authorised to repair equipment. What should you do, and what could you say to your supervisor?
Do not attempt an unauthorised repair. Report to the problem to the supervisor or service person.
You do this after you finish inspection and cleaning a room. What is it?
Update