HL BM Chapter 2 HRM Review

2.1 Intro

100

True or False: Human Resource Management is the management function of deploying and developing people within an organization to meet its business objectives.

True

200

What is the term for hiring the right number of appropriately qualified suitable workers?

Recruitment 

300

This term refers to working away from the office by using electronic forms of communication such as internet, telephone, email

Teleworking

400

This term refers to labor markets where workers are typically on short-term, flexible and temporary contracts.

gig economy 

500

This measures the number of employees who leave a firm as a percentage of its workforce, per year

Labor Turnover Rates

2.2 Org Structure

100

Decision-making power is concentrated at the top of the organization (usually senior leadership) 

centralization

200

This organizational change removes layers of management to speed up communication

Delayering

300

This structure has many layers of management and narrow spans of control

Tall/vertical organizational structure

400

In this structure, employees report to both a functional manager and a project manager

Matrix structure

500

This term refers to the official administrative and formal rules of an organization that govern business activity

Bureaucracy

2.3 Leadership

100

This leadership style involves managers making decisions with little or no employee input.

Autocratic leadership

200

This leadership style involves minimal supervision and high levels of trust.

Laissez-faire leadership

300

This leadership style treats their employees as if they were family members, taking their perceived welfare into account

Paternalistic leadership

400

This leadership style adapts based on the task, team, and circumstances.

Situational Leadership

500

This leadership style involves consultation and employee participation in decision-making

Democratic leadership

2.4 Motivation

100

This theory suggests employees are motivated by fulfilling needs in a five-level hierarchy

Maslow's Hierarchy of needs

200

This motivation theory assumes workers are motivated mainly by money and close supervision

Taylor's scientific management

300

This theory divides factors into hygiene factors and motivators

Herzberg's motivation-hygiene theory

400

According to Herzberg, pay and working conditions fall into this category

Hygiene factors

500

This non-financial reward involves moving employees between different tasks or departments

Job rotation

2.6 Communication

100

This occurs when a message is not clearly understood by the receiver

Barriers to communication

200

Using technical or specialist language that the receiver does not understand is known as this

Jargon

300

The formal assessment of an employee's performance in fulfilling his or her job based on description.

Appraisal

400

This measures the percentage of the workforce that leaves the organization in a given time period, usually one year.

Labor turnover

500

This can happen when two firms merge together and there is conflict or incompatibility between two or more cultures within an organization.

Culture Clash