Communication
Interprofessional Collaboration
Conflict
Miscellaneaous
100
Listening attentively is called this.
What is active listening?
100
This competency is about building trust, empathy, and respect in a team.
What is relationship-focused practice?
100
This is defined as a process where people perceive incompatibilities between their goals.
What is conflict?
100
This famous Ottawa landmark is home to Canada’s Parliament.
What is Parliament Hill?
200
The final takeaway of the powerpoint slide on Communication.
What is approach conversations with empathy and openness?
200
This involves clear, respectful speaking and active listening in a team.
What is interprofessional communication?
200
This concept means recognizing how culture shapes communication and avoiding assumptions.
What is cultural responsiveness?
200
This is the name of the online campus where many students take fully online programs (and where Heather works full-time as a Student Success Specialist)
What is AC Online (or Algonquin College Online)?
300
Communication that does not involve words is called this.
What is non-verbal communication?
300
This competency means understanding your own role and the roles of others.
What is role clarification?
300
This conflict style focuses on harmony and is often seen in collectivist cultures.
What is avoiding?
300
This person is your Student Success Specialist
Who is Alicia George?
400
Gossip is an example of this.
What is a barrier to understanding?
400
This competency sees disagreement as normal and focuses on solving problems together.
What is conflict management (or dealing with differences)?
400
This tool stands for Situation, Background, Assessment, Recommendation.
What is SBAR?
400
This coffee shop made the donuts you ate after your group presentation
What is Tim Horton's?
500
The formula for effective communication is this.
What is clarity + curiosity + respect?
500
This type of leadership is shared, where everyone contributes to team success.
What is collaborative leadership?
500
the first step in resolving conflict
What is assessing the situation?
500
On May 15, the IEC is hosting this event.
What is a trip to the Canadian Tulip Festival?
