HMC Foundations
What does HMC stand for?
What is Home Matters Caregiving
True or False: Central Services also handles recruiting and scheduling.
What is False
Who completes a first-shift walk through?
Who is the Staffing Manager and the Caregiver.
What is the first thing you should do when an assessment is scheduled?
What is respond?
What city did our HMC franchise first launch in?
What is Houston
Central Services manages leads for how many locations?
What is 30
What tool do our caregivers use to clock in and out?
What is WellSky
HMC is part of what larger franchise model?
What is Home Care Agency
What is the primary function of Central Services?
What is lead management and sales support
True or False: All of our caregivers go through background checks.
What is true.
What is the most important question to ask our potential client?
What is the name of the service area we most recently expanded into?
What is Dallas
What does our Central Services team use to track and manage leads?
What is HubSpot
After a caregiver's first shift, what follow-up event should be automatically scheduled?
What is a supervisory visit?
What tool alerts you when you have an assessment scheduled?
What is slack?
Name one of the future cities HMC plans to expand to next.
What is Austin or San Antonio?
Name one of the primary goals of Central Services.
What is lead management
What do our caregivers go through for training?
What is orientation?
What is the assessment acronym that you should follow?
What is RRCP?