HMG Basics
What is the one requirement for sending a referral to HMG?
Parent's consent
What does ASQ stand for?
Fill out a connection form and scan it to the HMG inbox. For urgent matters, you may transfer a call to an HMG staff member.
Name 3 resources that can be considered "basic needs."
What ages in months does the ASQ cover?
2 to 60 months
A parent is in the lobby requesting diapers. How should an R&R specialist assist them?
Grab an HMG staff member to bring them diapers in the correct size.
How many attempts does HMG make to contact a parent?
3 attempts by phone, and a letter sent in the mail.
Name the 5 domains for the ASQ-3.
Communication, Gross motor, Fine motor, Problem solving, Personal-Social.
A lending library call turns into a conversation about developmental screenings. What is the appropriate next step?
See if Jasmine is available to discuss scheduling a screening. If not, complete a connection form and scan it to the inbox.
What sizes are generally available for clothing in the Giving Closet?
Newborn to 5T.
What do parents get when they complete an ASQ with us?
An entry into our bimonthly raffle.
A parent has a question about where to find a resource. You can't remember if this is something HMG can help with. What do you do?
Consult the HMG resource list, if you are still unsure, consult with a family navigator.