Operations
Payments
Lending
Online/ATM/ETM
Disclosures/Policies
100

Cutoff time for domestic wires

What is 2:30 pm

100

Popular promo in Fall

What is Skip-A-Payment

100

The name of the company that tracks our insurance on collateral

What is State National

100

Where can I see my ETM totals

What is Network Manager

100

What reward are Personal/business/youth/specialty savings/sub-savings/money maker/certificates/super checking are all eligible

What is Dividend Max

200

What is a CTR

What is Currency Transaction Report

200

Time of day do checks clear

What is 6:00 pm

200

A 19/53 flag blocks

What is all transactions

200

Where do I reset a member's online banking password

What is Admin Platform

200

What agreement contains information on check clearing, statements and account access

What is the Consumer Membership and Account Agreement

300

Account is considered dormant and becomes escheatable

What is 3 or more years of inactivity with no positive contact

300

Prevents checks from overdrawing accounts

What is Flag 59

300

Who approves fee or interest reversals

What is Manager or Assistant Manager

300

Permits member's to access remote deposit capture 

What is flag 75

300

According to the Operations policy what level of approval do you need for hiring a Specialist/Teller/Receptionist

AVP of Member Service (VP of Member Service if AVP is not available)

400

Administers our IRA platform

What is Ascensus/IRA Direct

400

System used for card transaction research, profile information and restricted card activity

What is Client-Central

400

What form is required to remove a secured party's interest from a vehicle 

What is a DMV Statement of Lien Satisfaction

400

Who is responsible for following through to resolve ATM/ETM outages

What is the Branches with the help of Remote/Member Delivery if needed

400

Who is responsible to keep the Credit Union informed of the current address, comply with applicable law and these Bylaws and applicable obligations and agreements with the Credit Union, refrain from any willful destruction or damage to Credit Union property, and act with civility in all dealings

What is member duties under our bylaws

500

Who is responsible for balancing checks daily

What is each branch

500

What 3 time(s) of day do ACH deposit transactions post

What is Midnight, 8:30 am and 1:30 pm

500

Four acceptable reasons to release a title the same day

What is paid with cash, verified cashier's check, funds available for 10 business days or manager approval

500

What should management be checking at least weekly for unlocated ETM/ATM over/shorts

What is trial balance 34020

500

What payees are prohibited within bill pay according to the online banking terms and conditions

What are payees outside of the United States

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