Personal Information
Work Objectives
Competencies
Rating/scoring
Cycles
100

A number attached to each employee

What is a PRI (Personal Record Identifier)

100
Three
What is the number of work objectives?
100
Competency that requires Values and Ethics, Transparency and Fairness, Respect
What is Demonstrating Integrity and Respect.
100
The employee has shown inconsistency in the demonstration of effective behaviours in day-to-day situations.
What is Succeeded -
100
September each year
When is mid-year PA?
200
Substantive group and level
What is - PM01
200
Average Handle Time, Adherence, Detailed Call Tracking
What is Production Expectations?
200
Listening actively and respecting, consider and incorporate the views of others.
What is Working Effectively with Others?
200
Performance fully meets all expectations.
What is Succeeded?
200
March each year
When is year-end PA?
300
Employee's Position Title
What is Payment Services Officer?
300
National Quality Coaching Program, Soft Skills Monitoring
What is Service Excellence Expectations?
300
Planning and adjusting your work based on a thorough understanding of the unit's business priorities.  Analyzing setbacks and seek feedback to learn from mistakes.
What is thinking things through?
300
Performance did not meet expectations.
What is Did Not Meet.
300
April 
When is PA opening?
400
Term or Indeterminate
What is Employee Employment Status?
400

Training/supporting New Service Canada Programs/remaining Current on Policies and Procedures

What is Corporate Commitments?

400
Stay up to date on team goals, work processes and performance objectives.  Maintaining a constructive attitude in the face if change.  Embracing change and looking for opportunities to learn.
What is Showing Initiative and Being Action Oriented?
400
Not once, not twice but three times

What is the number of sections ending with a rating or score?

400
Signing your PA.
What indicates an employee agrees with a PA Assessment?
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