What are the days of the week that both Christmas Eve & NY Eve land on in 2017?
100
Facebook
What is...the most used social media platform?
100
Will, Nico, Virgil & Darla
What are the names of the teammates in Pineapple Express?
100
Customer is looking for dependability and doesn’t want to have to think or do too much. Customer wants to obtain a good product or service at a fair price.
What is a “BASIC EXCHANGE” type of customer relationship?
100
Customer Survey
What is...How do most organizations measure satisfaction?
200
January 8, 2018
When do classes begin for Spring 2018 semester (if you didn't graduate this fall)?
200
AUTO WIN - FREE ROUND!!
AUTOMATIC 200 POINTS FOR YOUR TEAM!
200
Customer expects company to provide excitement, fuel his/her passion during every interaction, and not encourage reflection or rational thinking about purchases.
What is a “FLING” type of customer relationship?
200
A type of Manipulation
What is...Asking a customer for positive feedback.
200
This action has been found NOT to bring in more clients.
What is...a LIKE?
300
Customer demands that the company listen, anticipate his or her every need, satisfy every demand and not ask questions – thus intensifying feelings of self-worth.
What is a “MASTER-SLAVE” type of customer relationship?
300
Strong service fundamental
What is...What should compliments be coupled with to sustain improvements?
300
AUTO-WIN!!! FREE ROUND!!!
AUTOMATIC 300 POINTS FOR YOUR TEAM!
300
December 1st
What is our Theoretical & Practical Exam Date for this class?
300
Make endorsements meaningful.
What is...How do you get more LIKES?
400
Data Mining Source
What are LIKES best used for?
400
December 7th
When is our Final Group Project Due?
400
Landmines to Goldmines
What is shifting from complains to compliments like?
400
AUTO-WIN!!! FREE ROUND!!!
AUTOMATICALLY GET 400 POINTS FOR YOUR TEAM!
400
Customer is looking for intimacy and emotional support. He/She wants a two way flow of honest communication and expects that the company won’t disclose personal information or take advantage of his/her vulnerability.
What is a “BEST FRIENDS” type of customer relationship?
500
All I Want For Christmas Is You - Mariah Carey
What is "Billboard Charts" ranked #1 Holiday Song in that chart's history?
500
Customer is looking for sustained interaction but doesn’t want a close or emotional relationship. He/She expects that the company will not make demands or limit his/her freedom to associate with others.
What is a “BUDDIES” type of customer relationship?
500
When the customer wants to work with the company as a valued and reliable partner to solve problems over the long term.
What is...a Business Partner relationship?
500
Focusing on the positive.
What is...When customers/people are happiest.
500
B2C Process AFTER the Sale, Face To Face & Online
What is the title of the Weekly Reading for our Presentation & Game?