Guestrooms
What is the minimum number of skirt hangers in a room?
What is 3
What is Holiday Inn Express signature breakfast item?
What is cinnamon rolls
How many points per dollar are awarded at Holiday Inn Express and Holiday Inn Express and Suites hotels?
What is 10.
What are the hours of the fitness center?
What is 24 hours.
What is something that is permitted in our Sundry/Retail space, but Crown does not offer?
What is alcoholic beverages.
How many tea servings should there be in a room?
What is 2-one regular and one decaf.
What is the name of your new coffee program?
What is Costa Coffee
As of January 2026, what is the new enrollment efficiency percentage?
What is 8%
What must be provided at the swimming pool?
What is pool towels.
Items offered for sale must be different than what?
What is "Forgot something" supplies
Where should all cleanliness and maintenance items be logged?
What is Quore.
What 2 items can not share the same chaffing dish?
What is pork and turkey products.
A guest that has booked through an IHG direct channel on a qualifying rate is called?
What is a priority enrollment.
What should happen to unoperable fitness center equipment?
What is lock out/tag out.
What is the minimum number of frozen treats to be offered?
What is 4
What amenity is not longer required in the guest room as of August 14th, 2025?
What is an alarm clock.
What specific flavor of muffin is required to be served daily?
What is none.
Delivering a great stay to our members makes them what percentage more likely to return to an IHG hotel?
What is 70%
What type of guests are not permitted in the swimming pool?
What is non-registered guests.
A minimum of ________frozen microwavable meals must be provided in the sundry/retail shop.
What is 2
What is the one piece of linen or terry that has the same minimum for each room?
What is a bath mat.
Reducing single use plastic and identifing new condiment solutions are key benefits of what?
What is Breakfast sustainability.
What is the one "perk" that is only available to Diamond Elite members?
What is Dedicated Diamond support.
What is required if your fitness center must close?
What is complimentary pass to outside facility.
What is the first/primary rule when it comes to supplies offered for sale in your sundry/retail space?
What is Nationally recognized products.