Sales
Human Resources
Accounting
Food & Beverage
Operations
100

Definition of ADR

What is Average Daily Rate

100

Who is responsible for safety?

Everyone

100

First approver of a purchaser order

Department Head

100

What year did we become 12Sixty?

2016

100

How much did we invest in the renovation?

$13M

200

Definition of RevPar

What is Revenue per Available Room

200

Can you ask "have you ever been arrested?" in an interview?

No

200
Place where all expenses are to be recorded

Checkbook

200

What was 12Sixty in the year 2009?

Red Robin

200

What was the overall experience score in 2018?

72.56 (if you got close enough, you get the points)

300

What market segment would a ports team be placed in?

What is SMERFe

300

What is the name of the payroll app?

Paycom
300

Meaning of GOP

Gross Operating Profit

300

What was 12Sixty before it became 12Sixty?

Sporting News Grill

300

What bracket did we fall in for IHG ranking?

Reputable

400

Ford Motor Company would like an account with us; what segment would this fall under?

What is LNR (Local Negotiated Rate)

400

Who is responsible for safety?

EVERYONE!

400

Product was ordered in January, but received in February. What month does this count towards?

February

400

How many different espresso combinations do we have at Peet's?

201

400

What are the 3 pillars that we have at Holiday Inn La Mirada?

Great employees, great product, and great service

500

What is our largest Group Segment

What is T&T (Tour and Travel)

500

What are the three steps to an interview?

1) Preparing for the interview

2) Conducting the interview

3) Closing the interview

500

Percentage of flow through

50%

500

What does the Sixty mean in 12Sixty?

The year La Mirada was incorporated

500

Name the 4 pillars of IHG

1) True Attitude

2) True Confidence

3) True Listening

4) True Responsiveness

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