Admissions
Where can you find SLAs and important updates? Please also explain how to read the SLAs.
The Morning Announcements
If I want to get a high school audit added to a file, what do I have to do differently to that case?
Mark it as high priority or TCE will start canceling them
What UG certification is eligible for financial aid?
Cybersecurity, Business Analytics
What are the 3 components of DCQS?
Introduction, Exchange, and Conclusion
What happens if a student fails IDV, can they try again?
No, it is a hard fail
What are the expectations for outreaches and ready time?
25-30 outbound calls per day.
65% ready time (Aiming for 70%).
How many current online students and programs does SNHU offer?
How long must I be registered in advance to take a lab course in the Environmental Science degree?
4 weeks out
What is the question we need to ask regarding support?
Is there any support you had or wished you had at any schools you attended?
What is the accreditation for business programs?
The Accreditation Council for Business Schools and Programs
Who do we support as backup if those counselors aren't available?
Military, Nursing, Guide, Amazon, Grad, Re-Engagement, CWO
When did SNHU open and when did we first start offering online classes?
1932; 1995
What special technical requirements are there for the BA in Digital Photography?
The camera must have a hot shoe center pin on the top to attach a flash unit and other compatible accessories, While all digital single-lens reflex cameras (DSLRs) come with a Hotshoe, some of the most affordable, entry-level models are missing an essential component, the center pin, that will allow the camera to connect to a wireless transmitter/strobes. Strobes are a requirement for FAS-255 Lighting for Photography, which is a required course in the Digital Photography program. (NO you cannot use your cell phone camera)
What components need to be included when talking about previous education and transfer credits?
- 45/90 credits
- TRF or SMR for official transcript
- With a completed application we can request and evaluate your transcripts
Walk us through how to submit a Statement of Fees
Walk through SFS case in Unify
What are the requirements to evaluate for potential transfer credit?
C- or better and school is accredited.
What was the name of SNHU when it first opened?
NH Accounting and Secretarial Sciences School
What are the internship requirements for the Health Information Management program?
Professional Practical Experience 40 hours in-person fieldwork completed in HIM-445, All internship sites must be reviewed and approved by the Academic Dean and Career team, Students should work with their advisor early in the program on internship placement
How many compliance items are there on the DCQS and what are they?
Two - Four (Call, Cost, OAC, FA)
Walk through how to submit a re-engagement case.
Walk through re-engagement case in Unify
What are the steps to reassign to re-engagement, GUILD/Amazon and military/nursing?
Walk through the steps in unify (Re-engagement case, SESS case, reassign routing)
How long does SC currently take to review?
10-20 business days - we operate on a 1st in 1st out basis
What transfer credit requirements are attached to the Technical Management II program?
As of 9/1/25: Students must transfer in 60 credit (minimum) associate degree. Degree must be Associate of Science (AS) or Associate of Applied Science (AAS). With transfer of an AS/AAS, students will take 60 credits at SNHU.
There are 6 things to talk about or say in the closing. What are 4 of the things we talk about? (Bonus if you get them all!)
Congratulate the student, outline the next steps, are you confident in your next steps, outline how often you will contact and your hours, thank the student for their time and include it was a pleasure getting to know you, I look forward to working with you.
When is the next graduation held at the SNHU arena?
May 1st-May 3rd