Customer Questions
What is the promotion for veterans day?
Free Medium Drink to Veterans with Valid ID
Unflavored
Appears as " CC Hot Chocolate" on the KDS
Candy Cane Forest Hot Chocolate
What flavor is the snowball fight cake bite?
When can you start using Elf - themed cups and lid stickers?
November 1st, ABSOLUTELY not any earlier.
Why is the peppermint Mocha called the "Candy Cane Forest Mocha?"
The name represents our partnership with Elf!
A Customer orders a drink "Elf - style." what does that mean?
Add 2 pumps of maple syrup - No matter the size.
Appears as "BLND Maple LIC" on the KDS
Blended Buddy the Elf Maple Caramelicious
What is the difference between the courage cookie sandwich and the swirly twirly cookie sandwich?
Swirly Twirly is made with Red and Green sprinkles and has cream cheese icing
Can you use clips from the Elf Film on social media to advertise this campaign?
No! Per the contract with Warner Brothers, you can only use material provided by the Scooter Coffee Support Center.
If a customer orders an infusion 'Sugar Free' flavor - What must you clarify with them?
Other ingredients in Infusions have sugar, specifically the Tropical redbull and Lemonade.. "Would you like that made with a sugarfree redbull or for us to leave the lemonade out?"
What's the difference in how iced and blended infusions are made dirty?
Blended: Add 1 oz Half n' half before blending
Iced: Add Splash of Half n' half after flavor, then stir
Contains the following:
Heavy Base, White Mocha Sauce, Coconut Syrup, Blue Raspberry Syrup, Whipped Cream and Blue Sugar Crystals
Mr. Narwhal - Secret Menu drink!
When do you add Peppermint chips to the candy cane forest cinnamon roll? and how much do you add?
After heating, 2 tsps
If you're working the window, can you dress as Buddy the Elf?
No! You are unable to use Will Ferrell or any other actor's likeness. You can wear an ELF barista Apron or the cotton=headed ninny-muggins beanie, if you have one!