Events and Offers
Beverages
Coffee
Teaching and Training
Culture
100

When is World Kindness Day?

November 13th

100
How many new Holiday Cold Foams are being introduced? (Please name them)

Four. Peppermint Chocolate, Sugar Cookie, Caramel Brulée and Chestnut Praline.

                                                                

                                                       


    

100

Name the suggested pairing for the Christmas Blend.

Gingerbread Loaf

100

When does the current SMT 30 Program retire?

October 29

100

What is one of the Sampling Best Practices?

Welcome the customer by wearing a red apron and serving samples in the Holiday hot sampling cup. 

Samples should be served by a barista and not left unattended for customers to help themselves.

The beverage name and description should be given to customers as the sample is handed out to account for potential allergens

200

What day does Starbucks reward very partner who makes a personal financial donation to an eligible nonprofit on Nov. 28 earn a Double Giving Match?

Giving Tuesday

200

What holiday syrup flavor is making a comeback this year?

Gingerbread

200

What Starbucks coffee combines notes of lemon vest, maple and candied ginger?

Starbucks Reserve Christmas Blend 2023

200

What is the easiest way for customers to order Gift Cards in bulk(15+)?

200

What are the two additions to the new Third Place Policy poster?

Placeholder for DM business card and a QR code 

300
What day is Holiday Launch?

November 2

300

What are the two new RTDE offerings?

Brew Dr. Kombucha and Koia                                                                 

                                                       


    

300

What is the recommended pairing for Thanksgiving Blend?

Pumpkin Loaf
300

What concept will be eliminated from the Store Manager Training Program?

Challenges

300

District Managers will begin performing a "_____" at the start of each store visit?

Food Safety and Cleanliness Walk                                                  

                                                       


    

400

When will we start brewing Christmas Blend and Christmas Blonde in stores?

November 6

400

Name the NEW holiday beverage.

Iced Gingerbread Oatmilk Chai Tea Latte

400

What is the holiday pairing suggested for Holiday Blend?

Cheese Danish

400

What will replace SMT90 and SMT180

SM 200 and SM 300

400

What is our Mission Statement?

With every cup, with every conversation, with every community-

we nurture the limitless possibilities of human connection.

500

RED CUP DAY is when?

November 16

500

Which holiday beverage supported on the POS but will not be featured on in-store menus?

Gingerbread Latte

500

Which Starbucks coffee will only be available for in-store brewing and will not be available for whole bean purchase?

Christmas Blonde Roast

500

What new Training Module will be auto-assigned in MyLearning for ASM's and above this Holiday?

Leading in Labor - Rights and Responsibilities

500

Name all our new Values.

Craft, Courage, Results, Belonging, Joy. 

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