Sales
Resident Experience
Holiday U
Holiday History/Culture
InTouch
100

The Acronym APFM stands for

A Place For Mom

100

The discrimination against a person because of their age is known as

Ageism

100

What is your Holiday U username?

ADP Employee ID #

100

What year did the first community Open?

1971

100

any field with a red asterisk is required to save a ________.

Lead

200

This personal device allows emergency service providers to interact with our residents whenever and wherever an emergency arises.

GreatCall

200

This program highlights a focused, team approach to prepare and welcome new residents.

Welcome Home Program

200

What format should goals be written in?

S.T.R.A.M.

200

What is Holiday's mission?

Helping older people live better

200

Any field with a blue '+' sign is required to create a _______.

Lease

300

These type of questions are answered with a Yes, No or 1 word answer.

Close-ended Questions

300

This should be discussed during Wednesday's Take-10 and updated minimum once per week

At-Risk Tracker

300

How often do you conduct Performance Conversations with your Team?

Quarterly

300

How many Holiday communities are certified as a 2019 Great Place to Work?

233

300

This is an activity in InTouch that is not face-to-face

Task

400

The three elements of a Point of Difference are

Unique, Memorable, and Answers "So What?"

400

The Antidotes to the 3 plagues that account for the bulk of suffering amongst elders are:

Strength, Purpose, Belonging

400

How often should you conduct 1on1's with each team member? (minimum expectation)

1 time per month
400

This award is Holiday's most prestigious award that an hourly team member can receive:

Touch of Excellence Award

400

This is an activity in InTouch that is face-to-face

Appointment

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