This is the number of guests who purchase in comparison to the total number of guests that walk through our doors
What is conversion?
This proprietary fabric has been with us since Circa 1998
What is luon?
lululemon was founded in 1998 by this Canadian.
Who is Chip Wilson.
This app is used to check inventory for our guests
What is BBR?
This is the number of humans allowed in the break room at one time
What is two?
In this step, body language can help you build trust with the guest
What is Attend?
This construction technique uses one continuous yarn and provides the garment with a natural stretch.
What is knit?
Some people claim that there are over 10 ways to wear this classic lululemon item
What is a vinyasa scarf?
This acronym is where we direct our guests for additional support
What is the GEC?
This is the pick up time for a guests hemming on Monday - Saturday
What is 7pm?
In this step, you might mention complimentary hemming or our quality promise
What is Encourage?
This densely knit fabric is incredibly smooth and can be 3D stretched to mould to your body.
What is Ultralu?
This core value is also one of the four practices of Leading Self.
What is personal responsibility?
A guest can pick up their product in one hour using this
What is BOPIS or BOPAD?
This is the price tag of the perfect stocking stuffer- Basic Balm
What is $14?
These two things, mentioned in our guest experience north star, lay the foundation for how our guests interact with our brand in store
What are authentic connection and technical product education?
Invented nearly sixty years ago, this is one of the most recognized and premium brands for elastic fibres and is the brand we predominently use to add stretch and mobility into our fabrics
What is LYCRA?
This is our first acquisition and is another example of how we are evolving our business through an omni lense
What is Mirror?
We stand to greet every person that walks through our doors with this host
What is DOFI?
This is the maximum amount, before tax & discount, you can use for I love you man each month
What is $400?
The chances of converting a guest shifts from 29% to what percentage when they enter the fitting rooms
What is 71%?
This technology locks in warmth by evenly distributing insulation
What is Thermochannel?
This infinitely renewable and sustainable leather alternative will be used in our accessories in 2021
What is Mylo or mushroom leather?
This acronym is the unique system that we have in common with the NFL
What is RFID?
The Joinery is a unique offering that is only available in this many locations across North America
What is 13?