Pro-Xtra
HDPP
HDCC
Product Knowledge
Checkout Metrics
100

A Pro's 'ID' at the register.

What is their phone number?

100

Home Depots protection plan company

What is Allstate?

100

The return policy for those who use their HDCC.

What is 365 days?

100

Contains lightbulbs and cleaning supplies

What is aisle 4?

100

Goal is 98%, and drops when you type in a SKU 

What is the Scan metric?

200

What the register prompts for when a Pro-xtra member purchases something.

What is a job name/PO number?
200

Year's Home Depot provides when a customer opts into HDPP on a major appliance.

What is 4 years?

200

The number printed on a receipt that must be communicated to credit services when putting through a credit app

What is a reference number?

200

Used to put away holiday decorations in the off season, located in aisle 30

What are totes?

200

Smile, goal is 90%

What is cashier friendliness?

300

Provides an extra 1% in Pro-Xtra earnings when linked to this card.

What is a Home Depot Commercial Card?

300

The longest Home Depot extended protection plan on tools. 

What is 2 years?

300

12-month everyday financing plan with a HDCC on these purchases of $299 or more.

What is a major appliance?

300

A toy for a child, or tool to move large boxes/appliances

What is a dolly?

300

FASTER, goal is 75%

What is checkout time?

400

A feature for Pro's to easily purchase an item a second time.

What is Buy Again?

400

The two pieces of info given to the customer when asking if they want to add the HDPP

What is cost and timeframe?

400

A 7.99% interest rate on purchases of $1000 or more on a HDCC.

What is the 36-month equal payment plan?

400

Colorful addition to the outside of a house, located in the lumber yard

What is siding?

400

Goal is 90%, 10 is the magic number

What is the QTY key?

500

The minimum EARNINGS for their gift cards to be issued that quarter.

What is $10?

500

A tool brand that will NEVER prompt for HDPP  

What is RIGID?

500

The ASK acronym for effectively offering the HDCC to a customer.

What is Ask, Save, Know?
500

100’s are essential to building a deck, located in aisle 19.

What are deck screws?

500

Goal is 80%, it is Kim's kryptonite.

What is the OCB

M
e
n
u