What is the deductible cost on a TV?
$129
Customers that have viruses on there machines?
Virus removal service
Customer comes in with a laptop. Does he/she qualify for Home+?
Yes, laptop deductibles are $129!
What is the deductible cost on a laptop/PC?
$129
Customer has a lot of pictures and videos of family.
Photo and video back up service
Customer comes in with a Samsung phone claim? Are they eligible for Home+?
Yes!
What is the deductible cost on a gaming console?
$99
Customer has multiple devices and wants to transfer data.
Data transfer service
Customer has a broken laptop. He is interested in Home+ but wants to get his laptop fixed now. Can he use Home+ on day one for there laptop?
No! Customer has to wait 31 days before putting in a claim.
What is the deductible cost on a smart smoke or carbon monoxide detector?
$29
Customer wants help with installing of a printer at home.
24/7 tech support
Customer has an external hard drive from WD. The customer has more external hard drives at home. Are these drive eligible for Home+ coverage?
Yes! with a $0 deductible
What is the deductible cost on a e-reader?
$99
Customer gets a ton of spam calls and emails
Security advisor service
Customer loves there current laptop. They're looking for additional assistance on installing a printer and router. Can Home+ help them with there needs?
Yes, 24/7 tech support based in the US.