HVAC
If a customer is wanting to cancel an estimate the we have not been out to yet to give we follow this process (OKC)
What is Place the job on hold. Email Drake and CC Misty and Chris Cruz
For a customer located in Moore you would reach out to this person for updates on an inspection
Who is Rita Wiggins
This is the ONLY day of the week that we go to the Grand Lake/Langley area for Electrical Services
What is Thursdays.
The person you contact for Application/Recruitment requests
Who is Erin Wood
This is the service fee for Perryville 72126 in Little Rock Arkansas
If a customer wants to cancel a full install that is already approved and scheduled we follow this process (Airco OK)
We email the estimator and CC Misty and Josh
This is the process we follow when a customer calls in and has questions on when the inspector will be out to inspect their plumbing repair (Tulsa) Who is person 1 and person 2
Eric Hudson -(Plumbing service manager)Nikki Williams - (Plumbing Administrator)
This person is the electrical Admin for the Tulsa Area
Who is Alex Hudson
If a customer calls in regarding a balance that we owe them. We send the information to this email
What is accounts Payable ap@hometownservices.com
When a customer purchases a membership and lives in a trip charge area this task must be added to the invoice
What is the trop chage task for that area.
What is $178
This is the day of the week we go to The Grand Lake/Langley area for Plumbing Services.
What is WEDNESDAYS
True
This is the information we need when sending an email for a driving complaints
What is Name, Phone number, Van/plate number, location, time/date, does the customer want to be called back.
This is the trip charge for Lone Wolf in Airco Ok
What is $275.00
True or False? For the Grand Lake Are.. The boat must not be dry docked for us to work on it
What is True... Why is it true?
For Customer Complaints regarding Plumbing jobs in the okc area you would reach out to these people
Freddie of Faith Humphrey
This is the price for a one time generator tune up that is Air cooled.
WAht is $355
This is the person the person you would contact if you would contact if someone needed to verify employment
Who is Andrea Sory
This is the trip charge for Kellyville Airco OK
What is $60.50
This is the day of the week that we go to the Grand Lake/Langley Area for HVAC Services
What is Everyday!
This is the process we follow when a customer in the tulsa area needs leak detection.
What is quote the customer #65.25 and reach out to Nikki or Eric for cost if outside of the tulsa area. Get with Nikki or Eric for capacity
True or false? We will install customer provided equipment
False.
This is person you would contact if a customer requested a COI or W-9
Who is Andrea Sory
This Airco location has one trip charge accross the board
What is Little Rock