Goals
We Are Family
Csat Mid Month
100
88
What is the goal for follow through on promised action
100
Chuck
Who is Martha's husband
100
86.8
What is knowledge necessary to address my question/problem
200
94
What is courtesy and professionalism
200
Dallas
Who is Jacob's daughter
200
81.6
What is February's follow through on promised action
300
95
What is completion rate
300
Kelli & Megan
Who are Sheri's daughters
300
86.1
What is Overall CSI
400
90
What is overall CSI
400
Christina
Who is Mike's wife
400
84.5
What is Contactor CSI
500
6.5
What is time logged on the phone on a normal day
500
Joshland
Who is Roshland's sister
500
89.4
What is Courtesy/professionalism
M
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u