Products
Cordless product category offers battery that works with all the units.
ONEPWR
Protects the motor by shutting off the unit.
Thermal protection
Contains articles with product information
Knowledge
Parts Inventory Management
PIM
This 5-star step includes knowing where to find information quickly
Be knowledgeable
This model offers a Spot Chaser Pretreat Spray Wand.
SmartWash Pet
Contains the model number and MFG code or serial number of the unit.
Data Label
Request labels, credits, and receipts here.
Continued Care
View assembly schematic drawings of a unit here
Parts Catalog
Allow your customer to vent and listen more than you speak
Empathize
Cordless vac offers dual cyclonic DustVault Technology.
ONEPWR Blade
Try this when water will not dispense from the carpet washer tool.
Prime the trigger
Where follow-up notes are added in an existing case.
Log a Call
View parts lists and place orders from here
Shopping Cart
Listen first to understand is part of this 5-star step
Communicate
This unit's Hose Rinse Tool flushes left behind dirt & debris.
CleanSlate
Frequency the belt of most vacuums should be changed.
Every 6 months
Where latest posts and activity can be seen in a case
Feed
Error message when Shopping Cart take too long to locate something and times out
Oops, CRM Broke
In this 5-star step you should take notes and ask clarifying questions
Provide Solutions
The most powerful Compact Carpet Cleaner.
PowerDash Pet
The only stick vac that can go to a service center for repair.
LiNX
Where you would go to upload a file (ex. copy of a receipt)
Related - Files
Product Status Code when the part is going to be discontinued
WBD
Think through your responses and stay on track
Be professional