Phone Use
How many minutes do I get per phone call?
10 mins every hour.
How many pair of clothes are allowed in your room?
3 pair of clothes in total. If you arrive from another facility, i.e jail, hospital, you may store your cloths in lock up.
Note: You can only switch clothes out if it is a NEED!
Examples?
True or False?
I only have to attend what groups I want to attend?
False!
Groups are part of my treatment plan and I am obligated to go.
True or False?
It is ok for me to carry a knife or weapon to protect myself while on the unit.
False!
No weapons of any kind are allowed on the unit. Any weapons, i.e. knife, will be put in lock up and returned at discharge.
True or False?
Other clients don't mind if I brag about the things I get on my outing?
False!
Yes, it is exciting to go on an outing and get things you need, but other may not be able to go on an outing. It is best to keep your excitement to yourself.
True or False
It is ok for me to yell, curse and cause a scene while on the phone?
False.
If I yell, curse or cause a scene while on the phone, staff has the right to terminate my phone call.
Note: Hopewell wants to keep a calm and pleasant atmosphere to better one's mental health.
True or False!
Staff must go through/ inspect all of my belonging when I am admitted to the CSU.
True!
Per rules form the unit Director, staff must go through/ inspect every piece of clothing and my belongings for my and others safety.
True or False?
I should use the bathroom and get something to drink before group starts?
True!
Doing so causes less interruptions during group.
True or False?
When being admitted to the CSU. It is important to empty all of my pockets?
True!
It is important for everyone's safely to empty all pockets and give staff anything that I have on person so it can be documented and put in lock up.
I give this 4 digit code to CRS staff at admission to protect my privacy. What is the name of the code?
Security code.
Be selective with who gets this number.
True or False?
It is ok for me to give my personal information (example- bank/ money information, ect) out to others on the phone?
False.
If you need to give someone personal information about things like money/ bank info, please do it with a member of treatment team.
Note: Not everyone on the unit needs to know your personal info.
True or False?
Low cut shirts, tank tops, shorty shorts, bare feet are allowed on the unit?
False!
If CRS/ treatment team feel my clothes are inappropriate, they have the right to ask me to change or put something over what I am currently wearing. I have to have shoes or non slip socks on my feet at all times.
Note: This is one of the times where I can go to lock up and switch out clothes.
What are some ways to engage in group?
Active listening, staying awake, answering/ asking questions.
True or False?
It is ok for me to talk about my treatment goals with other client's?
False!
Treatment goals are shared with Providers, treatment team and CRS staff.
Keeping your personal information private is part of what privacy practice?
HIPAA.
Health Insurance, portability and accountability act.
True or False?
I am able to use my cell phone to make calls while on the unit.
False!
I may be able to get contact information off of my phone with the help of a treatment team member.
True or False?
I can donate clothes to the unit when I am discharged?
True!
You may donate your clothes when you are discharging but it is not recommended.
What are some ways to be respectful to others during group?
Do not interrupt when someone is talking, listen actively, support other. Be kind.
True or False?
I have the right to be treated at all times with courtesy, respect, and with consideration for personal dignity and privacy
True!
True/ False?
It is important to give the nurse accurate health information while reviewing health history? This includes bank information?
True and False!!!!! :o)
True or False?
It is ok to call 911 while on the unit stating you need to police because you are being kidnapped (held against your will) or you feel you are being mistreated?
False!
If you feel you are being kidnapped please tell a member of the treatment team. We can discharge you if you like. A treatment team member has to talk to you before you are discharged.
Note: Treatment team has to talk to you and make recommendations for your treatment and may recommend you stay because we have your best interest at heart. Court orders are different.
True or False?
Staff must wash and/ or dry all clothes that I bring onto the unit?
True!
Staff are instructed by the unit Director to wash and/ or dry all clothing that is brought on to the unit.
Yes, even if it is new and has tags on it.
What should I do when I do not agree with someone's comments during group?
Ask them to clarify so you understand what was said, try and see things from their perspective, so not say anything.
True or False?
Hopewell not only provides mental health treatment, but physical health and dental as well.
How many Counties does Hopewell serve?
10 counties.
Athens, Franklin, Gallia, Hocking, Jackson, Vinton, Meigs, Perry, Ross and Washington.