Has a goat named after them.
Who is Kelly?
Negligence Standard in Property B.
What is Pure Comparative?
The way State Farm issues payments.
What is Digital Pay?
Owning team when LOR mentions UM/UIM.
What is Injury?
Favorite baseball team.
What is the Cubs?
Has a Leopard Gecko named Michael Angelo
Who is Alyssa?
Liability situation where both parties are at fault.
What is Comp Neg?
Sent before any call.
What is an ODM?
Required file note template from all parties involved.
What is a QFC?
Number of daughters.
What is 3?
Has 5 adorable daughters.
Who is Shequita?
Required from all parties on all collision and UPD claims.
Self-service option for customer.
What is Claims Hub?
Owning team when NI is represented for PIP but not PD and all necessary investigations are complete.
What is Express?
Number of years with State Farm.
Has been here for almost 9 years.
Acronym required in all liability file notes and Analysis section of 3PET.
Lowest DID percentage target for CS.
What is 45%?
Target number of claims to mimic a "healthy inventory".
What is 35 claims or less?
Brothers name.
What is Brendan?
Has one niece
Who is Alexus?
CA Driver ID code when the insured collides with their own vehicle on a public roadway and no exemptions apply.
What is F code?
Resource used for the fastest way to identify reason for reassignment and additional complex items to address.
Requirements before running Repairability Prediction on V1.
What are completion of all vehicle damages, updating drivable field to "no", airbag deployment and Vehicle Type?
Special ranking obtained in Junior High.
What is the United States Chess Federation?