Hospitality and Tourism Self-Jeopardy Jeopardy Template

Hospitality and Tourism Sectors and Careers

Travel & Tourism Sector and Careers

Lodging Sector and Careers

Recreation Sector and Careers

Food & Beverage Sector and Careers

100

What is the relationship between guest and host?

A. Hospitality

B. Travel and Tourism

C. Lodging

D. Recreation

A. Hospitality

100

What is the major function of the tourism industry?

A. To encourage people to invest in property.

B. To encourage people to travel.

C. To encourage people to remain in the USA.

D. To encourage people to travel.

B. To encourage people to travel.

100

What is the travel industry?

the business of moving people place to place

100

What is the lodging sector?

accommodations, a place to sleep for one or more nights (hotel, resort, hostel, campgrounds, motel)

100

What is customer service?

A. Waiting to help guests when you have time

B. Help and attention given to guests

C. Helping guests when they ask for assistance

D. Guest paying a fee for assistance

B. Help and attention given to guests

Who are Tourists?

Anyone traveling from away from home for reasons other than work

200

How many sectors are there in the Hospitality & Tourism industry?

A. Three

B. Four

C. Five

D. Six

B. Four

200

Who and what types of jobs/occupations are a part of the tourism industry?

A. Travel agencies and tour operators

B. Restaurants and chefs

C. Hotels and concierges

D. Convention Center and event planners

A. Travel agencies and tour operators

200

What are the four types of travel?

Corporate, Leisure, Educational and Religious

200

What is recreation?

Any activity the people do for rest, relaxation and enjoyment.

200

Name four types of tourists.

Interstate, Intrastate, Inbound and Outbound

300

Which is not one of the four sectors of the Hospitality & Tourism Industry?

A. Recreation

B. Food and beverage

C. Lodging

D. Event Planning

300

What types of skills are required for the Tourism Industry as a tour guide? Select the best answer.

A. Critical Thinking and Problem-Solving

B. Design and creativity

C. Customer service and professionalism

D. Project Management and administration

C. Customer service and professionalism

300

Name three reasons people travel.

Sports, Conferences/Conventions and Entertainment

300

What is food and beverage?

also known as the foodservice industry, consist of businesses that prepare food for customers.

300

What is needed for successful customer service?

focus on the guest, smile, anticipate guest needs

400

Hospitality can be described as

A. A business transaction

B. Taking care of people

C. Entertaining or hostessing others

D. Restricted to a home only

B. Taking care of people

400

Who and what types of jobs/occupations or establishments are a part of the tourism industry?

Travel agencies, tour operators, cruise companies, convention planners and visitor bureaus

400

What are two types of travelers?

Business and Leisure

400

Give an example of a job that is indirectly affected by the hospitality industry.

teacher in a tourist town, hospitality lawyer, agriculture community that raises barley for alcohol, etc.

400

What is a common goal among all sectors of the hospitality industry?

Great customer service

500

Tourism can be described as

A. Travel conducted for work-related obligations, meetings, or industry events only

B. Real travel challenges faced by people in a certain destination

C. Harmful Wildlife Interaction during a vacation

D. Travel for recreational, leisure, or business purposes

500

How is tourism related to the travel industry?

provides people who are traveling with services that promote travel and vacations

500

Which travelers are the most difficult to understand and why?

Leisure Travelers; people traveling for pleasure because each person has a different motivating factor.

500

Name a hospitality company that started as a small business and became a big business.

McDonalds, Marriott Hotels, Holiday Inn Hotels, Southwest Airlines

500

What company copied The Ritz-Carlton's 5 steps of service?

Apple