Guests Expect
SET Stands for this
What is- Smile, Eye Contact and Thank you
A 50 pack of Timbits include this
What is 50 Timbits
Expected Greet time at Speaker
What is 1 Second
Procedure for lid application is called this
What is the W
Shelf Life for Steeped tea is this
What is 20 minutes
"Have a great day" is an example of this
What is a 2 Part Close
Standard fill line for Classic Iced Coffee
What is third line
Peak , 6-10am Window time standard
What is 25 seconds
This many dirty tables is too many
What is 1
Frozen Beverages whipping time
What is 15 seconds
This many pleases/thankyous required at speaker
What is 2 Pleases and a Thank you
Standard Fill Line for Hot Beverages
What is 1/2 inch from the top
SOS
What is speed of service
You all own this uniform part, we can't provide it
What is Smile
Tools that assist with DT window Order Accuracy
What are Hot Rods
#1 Priority when a guest enters our restaurant
What is Acknowledge
# Strips of Bacon on a wrap
What is 3
Final item presented to guest at window
What is a receipt
2 FREE Washroom items are never to be asked for by guest
What are soap and toilet paper
Temperature Iced Coffee must be prior to serving
What is 80
Who/When do we deliver Hospitality
What is every guest, every visit, every day
# Butter provided with each muffin
What is butter is only provided upon request x 1 butter
Only 2 Ways to Increase Sales
What is Increase Transactions and Increase Average Cheque
CAYG stands for this
What is Clean as you go
GATOR
What is get all the orders right