Guests Deserve
Proper Portioning
Service equals Sales
Keeping it Clean
Quality+ Accuracy
100

SET stands for this

What is Smile, Eye Contact and Thank you

100

A 50 Pack of Timbits includes this 

What is 50 Timbits

100

Expected Greet time at the Speaker

What is 1 second

100

Procedure for lid application is called this

What is the W

100

Shelf life for steeped tea is this

What is 20 minutes

200

" Have a great day" is an example of this

What is a 2 Part Close

200

Standard fill line for Classic Iced Coffee

What is the 3rd line

200

Peak 6-10am Window Time standard

What is 25 Seconds

200

This many dirty tables is too many

What is 1

200

Frozen Beverage Whipping time

What is 15 seconds

300

You all own this part of uniform that we can't provide

What is a smile

300

Standard fill line for Hot Beverages

What is 1/2 inch from the top

300

SOS

What is Speed of Service

300

Interior Garbage cans should only be emptied in this area

What is BOH

300

Tools that assist with DT window accuracy

What are HotRods

400

#1 Priority when guest enters our restaurant/DT

 What is Acknowledge the guest

400

# Strips of Bacon on a Wrap

What is 3

400

Final item presented to guest at window

What is a receipt

400

2 Free Washroom Items never to be asked for by guests

What are Soap and Toilet Paper

400

Temperature Iced Coffee must be prior to serving

What is 80F

500

Who/When do we deliver Hospitality

What is Every Guest, Every Visit, Every Day

500

# Butter provided with each muffin

What is upon request only x 1 butter

500

Only 2 Ways to increase sales

What is Increase Transactions and Increase Average Cheque

500

CAYG Stands for this

What is Clean as You Go

500

GATOR

What is Get All The Orders Right

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