Refers to how the workplace is set up in relation to the equipment you use, the design of the building, and how you perform your work.
What is "ergonomics" ?
Any kind of work where people put a stress on their body.
What is manual handling?
Use _____ ______ and watch your step on stairs.
What are hand rails?
The 4 steps
What is planning, lifting, carrying, and lowering?
DAILY DOUBLE - The international symbol for hospitality
(HINT: It is a fruit!!!)
What is a pineapple?
When you are sitting at your workstation, you should be able to place your feet firmly on the ground or on a footrest, your thighs should be parallel with the floor, and the backrest of your chair should support your _______________.
What is lower back?
Before you lift, carry, or move something, assess the weight of the item. If it is too heavy, ask for help or use ____________ ____________ so you won't hurt yourself.
What is mechanical equipment?
Always clean up _______
What are spills?
DAILY DOUBLE - Size up the ______ and check overall conditions.
What is the load?
The 4 main industry segments of Hospitality.
What is Food & Beverage, Travel & Tourism, Lodging, Recreation?
Your workplace should be set up so that you don't have to _______, ________, or _________ too often.
What is twist, reach, or bend?
If you use a __________, decide whether it is better to push or pull the equipment.
What is a trolley?
DAILY DOUBLE - Don't obstruct your ______
What is vision?
The 5 L's of back safety.
What is load, lungs, lever, legs, lordosis?
"Yummmmmmm"
(HINT: It is an advertisement for a local chain restaurant)
What is Red Robin?
When sitting at a computer, the screen should be set up so that you can read the screen with very little movement of your head, neck, and shoulders. You should take rest breaks for your eyes every ___ minutes.
What is 20?
DAILY DOUBLE - If you are lifting or carrying items through busy ____________, be aware of other people around you
What are walkways?
Keep __________ lit and free of objects.
What are stairways?
Don't twist your body, move your ______ to turn.
What are feet?
The founder of both Disneyland and Disney World
Who is Walt Disney?
DAILY DOUBLE - You should be able to move your chair easily about the work area, and its base should have ____ points touching the floor.
What is 5?
When you are storing things on shelves or in cabinets, organize them so that __________ or more frequently used items are stored at waist height.
What is heavier?
Wear shoes with ______-________ soles.
What is slip resistant?
Don't trap your ________ or ______.
What are fingers and toes?
**BONUS** Friendly, working with people, accounting skills, problem-solving, and multi-tasking.
What are the qualities one must possess to be successful in the Hospitality Industry?