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So Hospitable
Local Schmocal
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100
What is a major city within two hours of Boone that has many attractions such as the US white water rafting training center and multiple professional sports teams?
What is Charlotte
100
Which segment of the hospitality industry focuses on meeting tourists’ transportation needs?
What is Travel
100
Which departments are part of Chetola Resort’s food and beverage division? A-Purchasing and catering B-Banquets and restaurants C-Room service and marketing D-Sales and concierge services
What is B-Banquets and restaurants
100
Which type of chart would Jason, a hotel manager, use to show the relationships among the divisions and departments?
What is an organizational chart
100
Dee, a hotel guest, needs additional towels and linens. Which department should the hotel night manager work with to obtain additional towels and linens for the guest?
What is Housekeeping
200
A group traveled to Haiti to help rebuild homes that were destroyed by a natural disaster. What type of tourism took place?
What is Voluntourism
200
Which segment of the hospitality industry focuses on providing its target market with entertainment and relaxation services?
What is Recreation
200
In what hospitality category would you put the La Quinta?
What is Lodging
200
Jack learned that all the segments of hospitality and tourism impact one another and are hard to distinguish sometimes. How could you describe hospitality and tourism in this way?
What is interrelated
200
Mary works in the lodging segment where she directs the employees who clean the sleeping rooms and public areas. Which is Mary’s position?
What is Housekeeping manager
300
If Tony wants to enjoy and support maintaining the natural environment in Brazil, in which category of tourism will this happen?
What is Ecotourism
300
Which is a component of the lodging industry? A-Campsites B-Landmarks C-Travel agencies D-Convention centers
What is A-Campsites
300
Which type of organization coordinates with a community’s hotels, restaurants, and entertainment venues to help their business clients plan large meetings and conferences, such as www.exploreboonearea.com? A-National tourism boards B-Local retail travel agencies C-State commerce associations D-Local convention and visitors bureaus
What is D-Local convention and visitors bureaus
300
This is fluctuations in the number of visitors, expenditures, and transportation needs.
What is seasonality
300
A front-desk clerk works with bell services to help guests do what, upon arrival to the hotel.
What is move their luggage from the hotel lobby to their sleeping rooms
400
What are three things a travel agent should take into account when planning a beach trip for a couple?
Answers could vary: What is budget, length of stay, safety of destination, likes/dislikes of couple, food sensitivities, do they have passports, where have they traveled in the past.
400
Which type of services do restaurants, banquets, and coffee shops provide to hospitality consumers?
What is Food and Beverage
400
Those periods between the peak and off season when destination demand is moderate, such as April and May in Boone.
What is Shoulder Season
400
A saleable travel product offering an inclusive price with several travel elements that would otherwise be purchased separately. Usually has a predetermined price, length of time and features but can also offer options for separate purchase.
What is package
400
This is probably the department that the controller or bookkeeper would work within.
What is accounting department
500
What is the most visited tourist attraction in the world? A. Times Square B. Disney World C. The Colosseum D. Eiffel Tower
What is A. Times Square
500
Name and give one example from each segment of hospitality
What is Lodging- , Recreation- , Food and Bev- , and Travel/tourism- .
500
Which type of local tourism organization in Boone would be funded by state– or local–level tax dollars? A-Professional development association B-Sole proprietorship C-Government agency D-Chamber of commerce
What is C-Government agency
500
Zack went to New Orleans, Louisiana to see family at several reunions. Which factor prompted Zack to travel to this destination?
What is Heritage Tourism
500
Which division of a resort maintains the property’s pool, gym, and exterior grounds?
What is Engineering
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