Amenities
What hours is the gym open and where is it located?
What is 24/7, 2nd floor
What is the General Managers name?
Who is John Green
What is an example of the "correct" way to answer the phone from an outside of hotel phone number?
Thank you for calling Radisson SLC my name is Becky how can I help you today?
What is the $ amount of our make it right coupons?
What is $30
What is the wifi network that we provide to guests?
What is Radisson_Guest
What hours are room service available?
What is 6:30am-10pm
What is the name of the director of housekeeping?
Who is Maria Miranda
What do we need to request to see if a guest requests a new room key?
What is their ID
Can we make it right if another department is "at fault"
WHAT IS YES PLEASE DO!
What is Radisson's "Catch Phrase" for how to take care of guests?
What is YES I CAN!
What is the name of our Townepark account manager
Who is Rob
What is Will Matthews Job Title?
What is Assistant Director of Sales
What 5 airlines do we currently have contracts with?
Who are Jetblue, Spirit, Sun Country, Frontier and UPS
What is the highest amount of points that you can give to a guest?
What is up to 10,000 (before seeking approval)
What is the rewards program that Radisson is a part of?
Choice Privilages
How much is nightly SELF Parking
What is $25.00
What other hotels is Michelle Gonzalez over?
What are Bothel, San Diego, Seattle
How many rings should we pick up the phone in?
What is less than 3
What will happen if you make it right for a guest?
What is other than making the guest happy, NOTHING!
How many pets does Becky CURRENTLY have?
What is 5! 3 cats, and 2 dogs