Cruise Ship Operations
Lodging
Ownership
Hotel Operations
Cruises
100
This person is in charge of all hotel operations on board the ship.
What is Hotel Manager?
100

A building with offices, residences, hotel rooms, and retail outlets.

What is mixed use developments?

100
A hotel typically pays 3 - 4% of fee
What is franchise fee?
100
This tool help hotels to accept, store, and retrieve guest reservations, guest history, requests, and billing arrangements electronically.
What is Property management system (PMS)?
100
Carnival Cruise Lines, Royal Caribbean Cruises, and Norwegian Cruise Line.
Which are the top three key players in the cruise industry?
200
This person is responsible to supervise many departments on board with the exception of deck and engine.
What is Chief purser?
200
This organization inspects and rates hotels by diamond award
What is American Automobile Association (AAA)?
200
Someone or a company that grants the rights to use their trademarks, operating procedures, and other business practices.
What is franchisor?
200
This is a technique used to maximize room revenue and it is mainly based on supply and demand.
What is revenue management?
200

This cruise type sails in the Caribbean, the Mediterranean, and typically focuses in just one area.

What is Regional Cruises?

300
Hydrogen-powered ships may become the future of the cruise industry.
What is sustainabile cruising?
300
A person purchases the use of a unit similar to a condominium for blocks of time and it is one of the fastest growing segment of the tourism and hospitality industry.
What is Vacation ownership?
300
Requires little or no up-front financing or equity
What is management contract?
300
Key associates who head major departments and working together to make all the major decisions affecting the hotel.
What is Executive Committee?
300
A small vessle that may be chartered for small parties.
What is Barges?
400
This person must be able to handle navigation, operations, and company policies.
What is the role of a Captain?
400
Hotels that offer a wide range of facilities, services, and amenities, multiple food and beverage and outlets, bars, and lounges, and restaurants.
What is full-service hotels?
400
A hotel typically pays 2 to 4% gross revenue
What is management contract fee?
400
This person checks night clerk report, review previous night's occupancy, check complimentary room,review VIP list and work schedule.
What is the role of Front Office Manager?
400
Traveling under white sails, letting the wind propel you to your ports of call, and enjoying the feeling of being in the nature
What is sail-cruises?
500

Each vessel has at least two swimming pools, a full casino, duty-free shopping, health club, internet cafes and a complimentary children's program.

What is on board the Carnival Cruise Lines?

500
Reducing waste, using low-wattage lighting, developing water conservation program by replacing showerheads, toilets, and faucets with new low-flow water devices.
What is sustainable lodging?
500
World of Astoria, Hampton Inn, Conrad Hotels, Doubletree, Homewood Suites, and Home 2 Suites
What are some of the hotels under Hilton World Wide?
500
This division consists of front office, reservations, housekeeping, concierge, guest services, security and communicaitons.
What is rooms divison?
500
This type of cruising typically staff one crew member for every 1.51 passengers, offer private verandas, numerous activities, and foods are plentiful.
What is Deluxe Crusing?
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