Hosts
Welcome them, let a manager know, and tell them the story
45 seconds
What is the time it takes to clean a table?
Howdy, Engage, Arrive, Respond, Thank You
Legendary Food, Legendary Service
What is the mission statement?
412
Tables vs Booths, Elevated Booths, Highchairs, Wheelchairs
What is a special accommodation?
Sanitizer solution
What is the proper chemical to use on tables?
Kind, Courteous, Respectful
What is Respond?
Hand Cut Steaks, Fall off the Bone Ribs, Made From Scratch Sides, Fresh Baked Bread, Legendary Margaritas, and Ice Cold Beer
What is the story?
Passion, Partnership, Integrity, and Fun
All with Purpose
What are the core values?
Making our guests feel like the most important people in the room
What is the importance of executing GROW?
Get a mop, towel, and a wet floor sign
What is the proper way a spill should be handled?
Knowledgeable, Passionate, Care and Concern
What are the 3 adjectives that describe Engage?
Willie Nelson
Who is Kent Taylor's bestie?
144
What is the number of holes in a bread basket?
Slurred speech, mood swings, and clumsiness
What are signs of intoxication?
Peanuts
What is acceptable to be left on the floor?
Proud, Present, Attentive
What are the 3 adjectives that describe Arrive?
Clarksville, Indiana
Where is the First TXRH location?
Hunter
What is Evan Segura's middle name?
Leads the Host team in fighting the 30 minute wait, making legendary first impressions, and creating a friendly atmosphere
What is a leader at the door?
Help servers with dishes, pick up garbage, and help other SA's
What should be done if there are no tables to be bussed?
The way we prove we are the friendliest place in town!
What is a bubba wow?
1993
What is the year TXRH opened?
Allan
What is Michael's middle name?