Board
This is used to keep track of how servers are sat based on the times they come in at.
What is rotation?
This is said when answering the phone
what is "thank you for calling Kenwood Texas Roadhouse this is ____ speaking how can I help you"?
For a nine top you need _____ baskets of bread
What is three baskets?
A table is clean and waiting to be sat what do you add to that table?
What is put bread plates on it?
Within 10 feet you are supposed to smile at the guest and within 4 feet you acknowledge them.
What is 10-4
This is used when a table has been texted and has not shown up to be sat.
What is hold?
The phone is to ring ___ before being answered
What is once?
You grab this when you notice that a table has a car seat?
What is a sling
Sidework
What is wiping the windows, restocking bread tables, spot sweeping, and restroom checks?
Howdy
Engage
Arrive
Respond
Thank You
What is Heart?
This is who you communicate with when concerning large parties
What is FOH managers and LPC?
What are the 4 things you ask when on the phone with a guest?
What is name, phone number, party size, and accommodations
This is where you go when you get back from seating a table
What is host wheel
We only accept parties of ___ or less before legendary hours.
What is 14
Restroom checks are to happen in ____ minute increments
What is 15?
A party has ___ minutes to arrive before they are placed on hold
What is 5?
This steak is only sold during the weekend
What is prime rib
These are needed to sit a table
What is silverware, bread plates and bread?
There are ____ tables that extend in the restaurant
What is 11?
This is the Texas Roadhouse mission statement
What is Legendary Food, Legendary Service
When there are open tables but guests are being added to the waitlist
What is false wait?
This is what you do as soon as you pick up the phone
What is smile
This is said after you sit a party
What is "enjoy your fresh baked bread"?
This Texas Roadhouse has ___ tables in total?
What is 58?
The Texas Roadhouse story
What is...
ice cold beer
legendary margaritas
hand cut steaks
made from scratch sides and dressings
fresh bakes bread
fall of the bone rib