Menu
Service with HEART
History/Culture
Host Stand
Your managers!
100

What does FIFO mean?

First in, First out

100

When seating a guest what do you bring to the table?

Plates, Silverware, Bread

100

Who is our mascot?

BONUS!!!

Can you name any other mascots we have?

Andy Armadillo 


Iggy Iguana, Clematine Skunk, Jack Jackalope 

100
How many bins of silverware should be rolled every hour?

2-3 Bins

100

Where is Taylors favorite place to buy coffee?

DUNKIN!!!!

200

What are the main 7 types of steak we sell?

Sirloin, Ribeye, New York Strip, Bone-In Ribeye, Dallas Filet, Prime Rib, Porterhouse T-Bone

200

What is 10-4

Acknowledging the guest physically if they are within 10 feet and verbally if they are within 4 feet?

200

Who is the founder of Texas Roadhouse?

Kent Taylor

200

What 2 things are NOT allowed in the host stand during a shift?

Food and PHONES

200

What is Josies favorite dinosaur?

Stegosaurus 

300

6" 1/3 Pan Size = __ Portions

50 Portions

300

What makes a guest a FTG? (List 3)

The guests first visit, First time in more than 6 months, Have never been to this store before.

300

We Pride ourselves in being the ____ in town!

Friendliest 

300

What is everything you need when taking a call ahead?

Guests name, cell phone number, party size, quote time, special accommodations

300

What is Alisa's go to food at TXRH

Tater Skins extra crispy!

400

What are the steak temps and descriptions?

Rare- Cool Red

Med Rare- Warm Red

Medium- Hot Pink

Med Well- Slightly Pink

Well- No Pink

400

What are three friendly conversation starters while seating guests?

Examples:

How are you doing today?

What is your favorite steak on our menu?

Are you here for anything special?

How was your last visit here?

400

Where was the first Texas Roadhouse opened?

BONUS!!!

Who opened it?

Clarksville, IN


Kent Taylor

400

What should you ask a guest when grabbing bread for them?

BONUS!!!

What is the most flavorful steak we sell

Would you like to pick your own hand cut steak?


Ribeye

400

What state hasn't Josie lived in

A. California 

B. Florida

C. Michigan



500

What 5 positions are there in the togo room

Float, Bagger, Validator, Phones and Chits, Checking Guests Out

500

What is our story?

Ice cold beer, Legendary Margaritas, Made from Scratch Sides and Dressings, Hand Cut Steaks, Fall off the bone Ribs, Fresh Baked Bread

500

Who is our market partner?

BONUS!!

What is a market partner??

Sammy Nixon

500

How often should a restroom check be performed?

BONUS!!!!

What are the 6 things you need to do while performing a restroom check???

Every 15 minutes


1. All Garbage  2. Mirrors  3. Floors  4. Toilet Seats

5. Touch Points  6. Refilling toilet paper and paper towel

500

What is Alisa's middle name

BONUS!!!

What is Josie's middle name

Riley


Lucille

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