Menu
What does FIFO mean?
First in, First out
When seating a guest what do you bring to the table?
Plates, Silverware, Bread
Who is our mascot?
BONUS!!!
Can you name any other mascots we have?
Andy Armadillo
Iggy Iguana, Clematine Skunk, Jack Jackalope
2-3 Bins
Where is Taylors favorite place to buy coffee?
DUNKIN!!!!
What are the main 7 types of steak we sell?
Sirloin, Ribeye, New York Strip, Bone-In Ribeye, Dallas Filet, Prime Rib, Porterhouse T-Bone
What is 10-4
Acknowledging the guest physically if they are within 10 feet and verbally if they are within 4 feet?
Who is the founder of Texas Roadhouse?
Kent Taylor
What 2 things are NOT allowed in the host stand during a shift?
Food and PHONES
What is Josies favorite dinosaur?
Stegosaurus
6" 1/3 Pan Size = __ Portions
50 Portions
What makes a guest a FTG? (List 3)
The guests first visit, First time in more than 6 months, Have never been to this store before.
We Pride ourselves in being the ____ in town!
Friendliest
What is everything you need when taking a call ahead?
Guests name, cell phone number, party size, quote time, special accommodations
What is Alisa's go to food at TXRH
Tater Skins extra crispy!
What are the steak temps and descriptions?
Rare- Cool Red
Med Rare- Warm Red
Medium- Hot Pink
Med Well- Slightly Pink
Well- No Pink
What are three friendly conversation starters while seating guests?
Examples:
How are you doing today?
What is your favorite steak on our menu?
Are you here for anything special?
How was your last visit here?
Where was the first Texas Roadhouse opened?
BONUS!!!
Who opened it?
Clarksville, IN
Kent Taylor
What should you ask a guest when grabbing bread for them?
BONUS!!!
What is the most flavorful steak we sell
Would you like to pick your own hand cut steak?
Ribeye
What state hasn't Josie lived in
A. California
B. Florida
C. Michigan
What 5 positions are there in the togo room
Float, Bagger, Validator, Phones and Chits, Checking Guests Out
What is our story?
Ice cold beer, Legendary Margaritas, Made from Scratch Sides and Dressings, Hand Cut Steaks, Fall off the bone Ribs, Fresh Baked Bread
Who is our market partner?
BONUS!!
What is a market partner??
Sammy Nixon
How often should a restroom check be performed?
BONUS!!!!
What are the 6 things you need to do while performing a restroom check???
Every 15 minutes
1. All Garbage 2. Mirrors 3. Floors 4. Toilet Seats
5. Touch Points 6. Refilling toilet paper and paper towel
What is Alisa's middle name
BONUS!!!
What is Josie's middle name
Riley
Lucille