Techniques
Principals
History
Incident Types
Crisis
100
This person will talk directly to the subject and handle negotiations.
What is a Primary
100
An attempt at gaining personal power by individuals caught in the commission of a crime or by individuals who have experienced a loss or long standing sense of powerlessness
What is Hostage Taking?
100

This is the location where 52 Americans were taken hostage for 444 days, making this the largest hostage crisis in US history. 

What is Iran?

100
This incident occurs when someone is reaching out for help. They might have already done something to hurt themselves and will not tell you where they are. It is their way of solving what they see as a unbearable problem.
What is Low risk suicide attempt?
100
When someone is confronted with a situation perceived to be a threat to their emotional, psychological, and physical needs, they react. The first 15-45 minutes are the most critical.
What is Crisis State?
200
Background noise, where they are positioned in the home, are they alone or if they have hostages. Weapons, mental status and intention is some of the information that we gather so we have knowledge on what the situation is.
What is Intelligence?
200
This describes the behavior of kidnap victims who overtime, become sympathetic to their captors.
What is Stockholm Syndrome?
200

These type of requests were made by the captors; 200 Arab prisoners to be set free in Isreal and Free transportation to Egypt.

What were the hostage takers demands?

200
This incident type occurs when people are being held by another person or persons against their will by force or coercion, and demands are made
What is Hostage Incident?
200
First few minutes are critical, anticipate confusion and chaos. Anxiety and fear are the predominant emotions. Expect extreme responses, from verbal to silence.
What is Crisis Climate?
300
This person will be the coach and will help out when necessary by providing things to say or to avoid.
What is a Secondary?
300
To arrange or settle by conferring or discussing. The use of information and power to affect behavior in a web of tension.
What is Negotiating?
300

This is where and when hostage negotiations primarily were initiated.

What is NYC 1970's?

300
This is an incident when a subjects method endangers other people. They threaten to use weapons or jump from structures.
What is a high risk Suicide attempt?
300
Anger, frustration, Fear, Confusion, Depression and Disgust are a few examples.
What is Crisis emotions?
400
Listen to them, acknowledge his/her point, agree whenever you can without conceding, and create a positive atmosphere for problem solving are a few examples.
What is Building Rapport?
400
Implies pity and over involvement vs Implies objectivity and willingness to try to understand.
What is Sympathy vs. Empathy?
400

This Negotiator early in their career delivered a baby and saved its life by untangling the umbilical cord from around its neck.

Who is Cpl Melanie Medlock?

400
These five incident examples can escalate into a hostage situation or a barricade.
What is Domestic Incidents, Emotionally Disturbed, Mental Health, Workplace Violence and School Violence?
400
This technique is designed to make the subject to feel uncomfortable with the way they are acting. Asking the person to look at themselves in a way they have been avoiding. Earn the right by taking the time to listen.
What is Confrontation?
500
Unsatisfied needs, Fear of loosing face (Self Esteem), Not vested in the solution, Not yet ready for agreement, Sense of being misunderstood or mistreated, and Feeling aggrieved/maligned are a few examples.
What is Obstacles to building rapport?
500
UNDERSTANDING, PATIENCE, CARING, LISTENING, PERSUASIVE, COMPASSIONATE, and EMATHETIC are just a few examples.
What are some Negotiating Skills?
500
He became the Commanding Officer and Chief Negotiator. He remained in that role for almost ten years.
Who is Frank A. Bolz Jr.?
500
This incident may occur when a person has isolated himself in a protected position, has a weapon and is threatening to use it.
What is a Barricade?
500
Occupying the subject in order to keep him from harming themselves or the victims. Reducing the likelihood he will attack police, and distracting the subject from fortifying the crisis site is this form of containment.
What is verbal containment?
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