Customer Service
Phrasing 1
Phrasing 2
Translate
Surprise!
100
A formal way to ask about room number
May I have your room number, please?
100
Ask the guest what does he want to drink
What would you like to drink?
100
Ask the guest if you can take the glass from the table
May I remove your glass?
100
Translate:
una bebida más suave
a milder version/drink
100
Translate:
Nos hemos quedado sin hielo.
We are out of ice.
200
A formal way to ask about their last name
May I have your last name , please?
200
A formal way to offer another drink.
May I offer you another drink?
200
Suggest something to drink in a formal way.
May I suggest something to drink?
200
Translate:
Decore con una rodaja de limón.
Garnish with a lime wedge.
200
Translate:
está hecho de..
it's made of...
300
A formal way to ask for signature
May I have your signature, please?
300
Ask the guest about allergies.
Is there any allergy that we need to consider?
300
You are out of mojitos, offer a tequila sunrise to replace it.
May I offer you a tequila sunrise instead of mojito?
May I offer you a tequila sunrise instead?
300
Translate:
Agrega el jugo de limón.
add the lime juice.
300
A formal way to say sorry.
I apologize
400
Some formal titles to use for te guest
Mr./ Mrs. / Miss / Sr./ Ma'am
400
Mention that you will be back with the drinks in a moment.
I 'll be right back with your drinks
400
Mention that you have the pleasure of serving today
I will have the pleasure of serving you today.
400
Translate:
Macera las hojas de menta.
Muddle the mint leaves.
400
Mention 3 adjectives to describe a drink.
bubbly, refreshing,lovely,creamy,wonderful, sweet,bitter.
500
Translate:
Me disculpo, eso no está disponible hoy.
I apologize, it's not available today.
500
ask the guests if they need anything else.
Is there anything else I may do for you?
500
Mention what time do you open and close the bar.
We open from ___ to ___.
500
Translate:
Llena el vaso con hielo.
Fill the glass with ice
500
Mention the process of preparing a margarita
Optional answer.