At the Hotel
The large open area at the front of the hotel
Lobby
A room that guests can use for exercise and fitness
Gym
A fancy hotel, with swimming pools and other services.
Resort
A hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption.
Room Service
An on-site dining option that serves meals at specific times.
Restaurant
Booking a room in advance, which ensures room availability
Reservation
A wellness center that offers a variety of health and wellness treatments, such as massages, facial treatments, and even nail and hairdressing services.
Spa
A very inexpensive place for backpackers and travelers on a budget.
Hostel
A service offering large vans that give guests free rides to and from the nearest airport.
Transfer Service (Shuttle Service)
A self-service meal option with a variety of foods displayed for selection
Buffet
The term for when a hotel has available rooms
Vacancy
A tank or large basin that is filled with water and intended for recreational or competitive swimming or diving.
Swimming Pool
A small, often family-run home that offers a place to stay and a place to eat.
Bed and Breakfast
The staff member that parks the guests' vehicles
Valet
A small refrigerator in the room stocked with drinks and snacks for purchase
Minibar
Failing to arrive without cancelling often resulting in a fee.
No-Show
A room dedicated space for events such as business conference calls and meetings.
Conference Room
A roadside hotel designed primarily for motorists, typically having the rooms arranged in a low building with parking directly outside.
Motel
The staff that assists guests by helping with directions, reservations, and more
Concierge
A package including all meals and drinks, usually at a resort.
All-Inclusive
The percentage of available rooms that are occupied; used in hotel management
Occupancy Rate
A place with computers, printers, and other office facilities for guest use.
Business Center
A restaurant or bar, typically one in the countryside, in some cases providing accommodations.
Inn
The staff member who helps with the luggage and offers assistance upon arrival or departure
Bellman
A breakfast that is provided with the booking of a room.
Complimentary Breakfast (Breakfast Included)