Products
Online Trainings
Phoenix
Nic, Lydia, and Max
Miscellaneous
100

In hot chocolate form, this product helps wake Angus up every day.

What is 100% Dark Chocolate? (Full points for 100% Dark Chocolate Batons)

100

This is the minimum distance that food should be stored at above the floor to prevent contamination from dirt, dust, pests, and water.

What is 6 inches?

100

What does the selling acronym FAB stand for?

What is Features, Advantages, and Benefits?

100

What is the species of the stuffed animal that Lydia carries and takes pictures of for her son, Oakley? (Bonus points for identifying the name Oakley gave the stuffed animal as well)

What is a red panda? (+100 points for identifying Oakley's name for the stuffed animal, which is also Red Panda)

100

What are the three main varieties of cacao? (Bonus points for identifying the variety most commonly found in the world's cacao production)

What are criollo, trinitario, and forastero? (+100 points for identifying forastero as the most common variety found in the world's cacao production)

200

What is the flavor for the Velvetiser hot chocolate sachets that is projected to be the highest-selling in the US?

What is mint?

200

This term means that an establishment, servers, or both may be held accountable for damages caused by customers in relation to irresponsible alcoholic service.

What is dram shop liability?

200

What are TED questions?

What are questions that Tell, Explain, and Describe?

200

This is a grocery store chain that Max has previously worked for.

What is Whole Foods Market? (Full points for just Whole Foods)

200

This is the part of the chocolate-making process where flavor starts to form.

What is fermentation?

300

This product accounts for 1/3 of our total Easter sales.

What are Extra Thick Easter Eggs? (Full points for Extra Thick Eggs)

300

Name three symptoms that must be reported to your manager.

What are vomiting, diarrhea, jaundice, and a sore throat with a fever? (+150 for naming more than three)

300

What is the name of the retail technique used to make sure you cover off all parties that one might be shopping for?

What is Who, Who, and You?

300

What subject does Lydia have a college degree in?

What is Theatre/Theater?

300

What were the main flavor notes in the first Metric coffee we tried earlier in the week?

What are lemongrass, wildflower, raspberry, and honey?

400

These are two popular British desserts which are also chocolate flavors included in the Everything Sleekster. 

What are Eton Mess and Billionaire's Shortbread? (Half points for Florentine Isabelle)

400

What is the difference between cross-contact and cross-contamination?

What is cross-contact involves allergens, while cross-contamination involves pathogens?

400

What is the winning formula for the cafe (Hint: x+y=z)?

What is Consistency + Personalization = Selling Opportunity?

400

Name the month that Nic started working at a Hotel Chocolat store and the number of the store.

What is November, and 27? (Half points for either/or)

400

These are the two main ecological threats to cacao production.

What are monkeys + rats (animals) and pod rot?

500

Name the most expensive Hotel Chocolat product and how many pieces come in said product.

What is the Signature Cabinet, and 163 pieces? (Half points for either/or)

500

Name the 9 most common food allergens.

What are peanuts, tree nuts, eggs, milk, soy, wheat, fish, shellfish, and sesame?

500

What are the 4 options on the Phoenix performance rubric?

What are Flightless, Taking Off, In the Air, and Soaring?

500

Name Max, Lydia, and Nic's Chocolate Love Matches.

What is Max: Patisserie, Lydia: Exuberantly Fruity, and Nic: Exquisitely Nutty?

500

Name the most popular genre of music in St. Lucia as well as the music genre unique to St. Lucia.

What is Country/Western and Jwé? (Half points for either/or)

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